Culinary Operations Director

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement plans
Paid Time Off
Employee Discounts
Dental Insurance
Vision Insurance
Life insurance

Job Description

Aramark is a global leader in food services, facilities management, and hospitality, dedicated to delivering exceptional experiences for clients, partners, and communities. The company prides itself on a service-oriented culture that fosters diversity and inclusion within the workplace. Employees at Aramark come together to create a collaborative and dynamic environment where every individual's contributions are valued and recognized. With a firm commitment to fairness and equal opportunity, Aramark ensures that all team members are treated with respect regardless of their race, religion, gender, age, disability, or any protected characteristic. This dedication to an inclusive workplace promotes innovation, engagement, and professional growth across all levels of the organization.

The Culinary Operations Director at Aramark plays a pivotal role in crafting and executing high-quality meal plans that meet patrons' desires and dietary restrictions. This leadership position involves overseeing the operations of dining establishments that provide a broad array of pre-prepared dishes for clients to select from, ensuring an exceptional and seamless dining experience. The director is responsible for managing the entire culinary ecosystem, including staff leadership, financial oversight, client relationship management, and maintaining adherence to stringent safety and cleanliness standards.

In this role, the Culinary Operations Director motivates, coaches, and empowers teams to maximize their effectiveness and achieve performance excellence. They lead hiring, training, and evaluation efforts while implementing recognition programs that appreciate employees' valuable contributions. Managing financial performance is a key aspect of the position, with responsibilities including the integration of Aramark's policies to manage revenue streams, control costs related to food and labor, and supervise profit and loss statements. The director ensures that operational benchmarks for food quality and labor efficiency are met within budgetary constraints.

The director also focuses on enhancing operational productivity by adopting Aramark's labor strategies and culinary initiatives, driving workforce optimization and operational excellence. They coordinate production, delivery, and catering services while ensuring compliance with all relevant safety, health, and wage regulations to create a safe and healthy environment for clients, customers, and employees. Communication is a crucial component of the role, as the Culinary Operations Director maintains strong client relationships, articulates operational goals and growth strategies, and explores opportunities to introduce new products and services that increase revenue and customer loyalty.

Germaine to this leadership role is managing the acquisition, delivery, preparation, and provision of food items, alongside menu development and improvement. Regular inventory audits and thorough record-keeping practices are enforced to meet Aramark and regulatory standards. The director plays a critical part in financial management, overseeing budgets and accounting related to daily operations, while also having the opportunity to engage in sales and contractual discussions. This comprehensive role demands a strategic thinker with robust customer service skills and a commitment to excellence within food service operations, making the Culinary Operations Director a cornerstone of Aramark's continued success and reputation for quality service.

Job Requirements

  • At least four years of relevant experience
  • 1-3 years of leadership experience
  • background in food service
  • bachelor’s degree or equivalent experience
  • strong communication skills
  • ability to build and maintain productive client relations
  • exceptional customer service skills as per Aramark’s model
  • aptitude for fostering cross-divisional cooperation
  • ability to intermittently lift, move, push, and pull up to 50 lbs
  • capability to stand for extended periods without discomfort

Job Qualifications

  • At least four years of relevant experience
  • 1-3 years of leadership experience
  • background in food service
  • bachelor’s degree or equivalent experience
  • strong communication skills
  • ability to build and maintain productive client relations
  • exceptional customer service skills as per Aramark’s model
  • aptitude for fostering cross-divisional cooperation

Job Duties

  • Motivate, coach, empower, and cultivate teams to enhance their effectiveness
  • ensure food provisioning aligns with executional structure
  • provide coaching to staff and foster collective agreement on objectives and strategies
  • implement employee recognition programs
  • ensure all operations adhere to safety and cleanliness regulations
  • determine client needs and communicate operational growth effectively
  • integrate Aramark procedures into business practices
  • develop revenue streams and supervise financial allocations
  • verify timely creation and upkeep of P&L statements
  • attain desired food and labor benchmarks
  • oversee resource management within budget limits
  • carry out Aramark labor and culinary program strategies
  • enhance operational efficiency and cost management
  • lead coordination of production, delivery, and catering services
  • create a safety and wellness promoting environment
  • ensure compliance with regulations including safety, health, and wage guidelines
  • manage acquisition, delivery, cooking, and provision of food along with menu development
  • produce operational forecasts and manage accounting responsibilities
  • confirm sanitation and safety compliance
  • direct staff on production, merchandising, quality standards, costs, labor allocation, and training
  • source and maintain front-line associates
  • conduct inventory audits and ensure proper record-keeping
  • communicate with client executives and maintain strong client relationships
  • engage in sales activities and contract discussions
  • identify opportunities for new products and services

Job Criteria

Experience

Mid Level (3-7 years)


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