Culinary Operations Director

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement plans
Paid Time Off
Employee Discounts
Dental Insurance
Vision Insurance
Life insurance

Job Description

Aramark is a global leader in food services, facilities management, and hospitality, dedicated to providing exceptional dining and service experiences across various industries. With a presence in numerous countries, Aramark serves millions of people daily through its commitment to quality, innovation, and sustainability. The company prides itself on fostering an inclusive workplace that values diversity and promotes equal opportunity. Aramark emphasizes employee development and supports a culture where every team member has the chance to grow, succeed, and contribute to the company’s mission of delivering top-tier service to clients and communities.

The Culinary Operations Director role at Aramark is a pivotal leadership position responsible for overseeing the culinary function within designated dining establishments. This role is focused on designing and implementing meal plans that meet the dietary preferences and restrictions of patrons, ensuring that every dining experience is aligned with customer expectations and operational excellence standards. The position involves managing teams to deliver high-quality food services, driving financial performance, and maintaining compliance with health and safety regulations. As a Culinary Operations Director, you will lead multiple facets of food service operations, including production, delivery, catering, and customer relationship management.

In this role, you will empower and coach staff through effective leadership strategies, fostering a motivated and engaged workforce. Your responsibilities will include hiring, training, and evaluating team members to maximize operational effectiveness and uphold Aramark’s high standards. You will also be accountable for financial oversight, including managing budgets, controlling food and labor costs, and ensuring timely preparation of profit and loss statements. The role demands a strategic thinker who can align operational practices with Aramark’s business goals while enhancing overall efficiency and guest satisfaction.

Additionally, the Culinary Operations Director plays an essential role in client relationship management by understanding client needs, communicating growth opportunities, and collaborating on new initiatives to expand revenue streams. The position requires a proactive approach to compliance, ensuring all activities meet or exceed health, safety, and wage regulations. You will also be responsible for inventory audits, record-keeping, and ensuring sanitation standards are consistently met. This is a dynamic leadership role suitable for a culinary professional with at least four years of relevant experience and a passion for delivering outstanding food service within a structured corporate environment.

Job Requirements

  • Intermittent lifting, moving, pushing, and pulling objects weighing up to 50 lbs
  • Must be capable of standing for extended periods without discomfort

Job Qualifications

  • At least four years of relevant experience
  • At least 1-3 years of experience in a leadership capacity
  • Background in food service
  • Bachelor's degree or equivalent experience
  • Strong communication skills
  • Proficiency in building and upholding productive rapport with clients and customers to establish mutually beneficial business associations
  • Exceptional customer service skills in accordance with Aramark's standardized model
  • Aptitude for cultivating harmonious working relationships with different divisions to enhance the overall food service cohesion

Job Duties

  • Motivate, coach, empower, and cultivate teams to enhance their effectiveness, such as hiring, evaluating, educating, guiding, and supervising achievements
  • Ensure that the provisioning of food aligns with the Executional Structure
  • Provide coaching to staff by fostering a collective agreement on the objectives to be met and the strategies to implement
  • Give credit to employees for their valuable contributions by implementing recognition programs
  • Ensure that all operations adhere to safety and cleanliness regulations
  • Determine the needs of clients and communicate operational growth effectively
  • Integrate Aramark procedures and structures into your business practices
  • Develop revenue streams and supervise financial allocations, implementing measures to regulate costs on food, beverages, and employment
  • Verify the timely creation and upkeep of P&L statements
  • Attain the desired levels for food and labor benchmarks
  • Oversee resource management to achieve quality standards and control costs within the specified budget limits
  • Carry out and uphold Aramark’s strategies for labor and culinary programs
  • Enhance worth by improving efficiency in operations, managing costs effectively, and overseeing profits
  • Complete alignment with the foundational principles of Operational Excellence, covering areas like food service and workforce optimization
  • Lead the coordination and management of tasks connected to production, delivery, and catering services
  • Create an environment that promotes safety and wellness for all individuals, including clients, customers, and employees
  • Ensure adherence to all applicable regulations, protocols, and laws, encompassing safety, health, and wage guidelines
  • Set up and manage structures and processes for the acquisition, delivery, retention, cooking, and provision of food items, alongside devising and improving menus
  • Produce predictions for operational components and elaborate on any disparities
  • In charge of overseeing accounting responsibilities linked to these components
  • Confirm compliance with sanitation and safety criteria in specific locations
  • Direct and guide unit employees on production activities, merchandising strategies, maintaining quality standards, monitoring costs, managing labor allocation, and conducting staff training
  • Source, onboard, cultivate, and uphold front-line team associates
  • Conduct routine inventory audits
  • Ensure record-keeping practices meet the standards set by ARAMARK, relevant authorities, and accrediting institutions
  • Communicate with client executives and uphold strong client and customer connections throughout the client corporation
  • Has the opportunity to engage in sales activities and contractual discussions
  • Identify opportunities to integrate new products and services to boost revenue generation and customer loyalty

Job Criteria

Experience

Mid Level (3-7 years)


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