Culinary Operations Director

Centennial, CO, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Career advancement opportunities

Job Description

Aramark is a global leader in providing food services, facilities management, and uniform services to various industries including education, healthcare, business, and sports & leisure. The company is recognized for its commitment to excellence, innovation, and sustainability. With a strong focus on customer satisfaction and operational efficiency, Aramark has built a reputation for delivering quality services that enhance the experiences of those they serve. The organization values diversity, inclusion, and fostering a positive work environment where employees are empowered to grow and succeed. Aramark is dedicated to maintaining a culture that supports fairness and equal opportunity for all individuals, regardless of their background or personal characteristics.

The Culinary Operations Director role at Aramark is a pivotal leadership position responsible for overseeing and directing culinary services to ensure alignment with customer preferences and dietary needs. This role encompasses managing the daily operations of dining establishments that offer a variety of pre-prepared dishes, ensuring that food quality, safety, and customer satisfaction standards are consistently met. The director will lead and motivate teams by providing coaching, guidance, and recognition to enhance operational effectiveness and staff performance.

In addition to leadership responsibilities, the Culinary Operations Director is tasked with developing and implementing meal plans, managing financial performance including budgeting and cost control, and ensuring compliance with health, safety, and labor regulations. They play a crucial role in client relationship management by identifying client needs, communicating growth strategies, and maintaining strong connections with client executives. This position also offers opportunities to participate in sales activities and contract discussions, helping to drive revenue growth through new product and service integrations.

The director is expected to execute Aramark’s operational excellence principles, focusing on labor management, culinary program enhancement, and resource optimization to improve efficiency and profitability. Responsibilities include managing production activities, merchandising strategies, inventory audits, and staff training to uphold high-quality standards. The role requires someone who can navigate complex operational challenges while fostering a safe, positive workplace environment for clients, employees, and customers alike.

Aramark values innovation and continuous improvement and supports its employees through comprehensive training and development programs, including leadership and skills training as well as career advancement opportunities. The company’s commitment to diversity and inclusion is reflected in its supportive workplace culture and strict adherence to non-discrimination policies. This position is a full-time career opportunity that promises professional growth and meaningful impact within a respected global organization.

Job Requirements

Bachelor’s degree or equivalent experience
Four years of relevant experience
One to three years of leadership experience
Strong communication skills
Background in food service
Ability to develop and maintain client relationships
Capability to deliver exceptional customer service
Ability to work collaboratively across departments
Physical ability to stand for long periods
Ability to lift up to 50 lbs intermittently

Job Qualifications

At least four years of relevant experience
At least 1-3 years in a leadership capacity
Background in food service
Bachelor’s degree or equivalent experience
Strong communication skills
Ability to build and maintain productive relationships with clients and customers
Exceptional customer service skills aligned with Aramark’s model
Ability to foster harmonious working relationships across divisions
Ability to stand for extended periods
Capability to intermittently lift, move, push, and pull objects up to 50 lbs

Job Duties

Motivate, coach, empower, and cultivate teams to enhance their effectiveness
Ensure that the provisioning of food aligns with the executional structure
Provide coaching to staff by fostering a collective agreement on objectives and strategies
Implement recognition programs to credit employee contributions
Ensure all operations adhere to safety and cleanliness regulations
Determine client needs and communicate operational growth effectively
Develop and supervise revenue streams, including cost regulation for food, beverages, and labor
Verify timely creation and upkeep of profit and loss statements
Oversee resource management to achieve quality standards and control costs within budget
Execute Aramark’s strategies for labor and culinary programs
Improve operational efficiency, manage costs, and oversee profits
Lead coordination and management of production, delivery, and catering services
Create a safe and wellness-promoting environment
Ensure compliance with safety, health, and wage regulations
Set up and manage processes for food acquisition, delivery, retention, cooking, and provision
Produce operational predictions and address disparities
Oversee accounting responsibilities related to food service
Confirm sanitation and safety compliance
Guide employees on production activities, merchandising, quality standards, cost monitoring, labor allocation, and training
Source, onboard, and retain front-line team associates
Conduct routine inventory audits
Maintain record-keeping in compliance with Aramark and regulatory standards
Communicate with client executives and maintain strong relationships
Engage in sales activities and contractual discussions
Identify opportunities to introduce new products and services to boost revenue and customer loyalty