Culinary Manager II

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities

Job Description

Aramark is a global leader in food services and facilities management, proudly serving millions of guests every day across 15 countries. With a deep commitment to quality, service, and innovation, Aramark creates positive experiences for its customers by delivering high standards in food preparation, presentation, and customer service. The company values diversity and inclusion, ensuring equal employment opportunity for all employees and fostering a supportive environment where every individual can thrive. Aramark believes a career should develop talents, fuel passions, and empower professional growth, providing employees with opportunities to take on new challenges and grow within the organization. For more information about working at Aramark, interested candidates can visit the company's career site or connect via social media platforms like Facebook, Instagram, and Twitter.

The Culinary Manager plays a critical role within Aramark as the lead culinary person responsible for overseeing all culinary operations at the assigned site. This position involves managing kitchen personnel, coordinating food preparation activities, and ensuring that all culinary processes meet the company’s high standards for quality and safety. The Culinary Manager will train staff, develop recipes, plan menus, maintain financial records, and ensure compliance with food hygiene and safety regulations. The role also requires leadership in coordinating special events, managing budgets, and fostering excellent communication among staff, clients, and management. As a hands-on leader, the Culinary Manager empowers their team to deliver outstanding customer service, maintain discipline, conduct staff appraisals, and implement new policies effectively.

This full-time position demands a blend of culinary expertise, strong managerial skills, and financial acumen to drive unit profitability while ensuring customer satisfaction. The ideal candidate will have a culinary degree or equivalent education, several years of related experience, certified dietary management skills, and the ability to lead a catering team in a dynamic and unionized environment. A passion for service excellence, deep knowledge of food hygiene including HACCP standards, and the capability to manage budgets and profit and loss accounts are essential. This role offers a robust opportunity to work within a globally recognized company dedicated to service, innovation, and sustainability while advancing one’s career in culinary management.

Job Requirements

  • Post-high school education preferably culinary degree
  • certified dietary manager required
  • two to three years of related experience
  • sophisticated knowledge of food profession principles and practices
  • strong oral, reading, and written communication skills
  • passion for service and quality
  • good people leadership skills
  • ability to work independently
  • experience with cash handling, banking, and stock management
  • integrity and appropriate communication skills
  • hands-on operational leadership
  • excellent knowledge of food hygiene and HACCP
  • understanding of budget and profit and loss management
  • experience working in a unionized environment
  • ability to implement improvements and positive changes
  • third level qualification in culinary arts or related field
  • experience in similar food service roles
  • experience leading catering teams
  • strong commercial awareness and organizational skills
  • problem-solving abilities
  • relevant industry experience

Job Qualifications

  • Two to three years of post-high school education, preferably a culinary degree
  • certified dietary manager required
  • sophisticated knowledge of principles and practices within the food profession
  • experiential knowledge required for management of people and/or problems
  • oral, reading, and written communication skills
  • a passion for service and quality
  • good people leadership skills
  • flexibility and ability to work on own initiative
  • experience of cash handling, banking, and stock management
  • integrity and ability to communicate appropriately at all levels of the business
  • hands-on operator with ability to lead by example through operational excellence
  • excellent knowledge of Food Hygiene including HACCP
  • understanding of profit and loss account management, budget management
  • experience in a unionized environment
  • ability to suggest and implement improvements and positive changes
  • third level qualification (HACCP/Culinary Arts/Professional Cookery)
  • previous experience in a similar food service environment
  • previous experience in leading a catering team
  • commercial acuity
  • strong organizational and problem-solving abilities
  • experience in the relevant line of business environment

Job Duties

  • Train and run kitchen personnel and supervise/coordinate all activities
  • estimate food consumption and requisition or purchase food
  • select and develop recipes as well as standardize production recipes to ensure quality
  • establish presentation technique and quality standards, and plan and price menus
  • ensure accurate equipment operation/maintenance and ensures proper safety and sanitation in kitchen
  • lead all aspects of special catering events and may also offer culinary instruction and/or demonstrates culinary techniques
  • identify the training needs of staff and carry out the relevant training in new procedures, methods of working or use of new equipment and cleaning products
  • maintain standards of discipline and collaborate closely with your Operations Manager on any disciplinary or grievance matters
  • regularly review performance with each member of the team
  • ensure that training records are maintained
  • implement any new company policy decisions and train staff accordingly
  • ensure all staff closely implement the Unit Dress Code
  • carry out weekly / monthly stock takes
  • check that all supplies are a specified quality and not breaching purchasing policy as outlined by Purchasing
  • supervise portion numbers, control food wastage on site and take appropriate action as the need arises
  • maintain a financial information system as required by Aramark and client
  • take full responsibility for all cash relating to Catering Department
  • supervise the monthly trading account with the Operations Manager to ensure that the budgeted gross and net profits are achieved
  • assist your Regional Manager in setting the Annual Budget for the Unit
  • produce menu costings and yield charts as the need arises
  • ensure that all financial weekly / monthly returns are submitted at the appropriate times in the accurate manner
  • compile and implement staff work and duties rotations
  • record staff time-keeping and complete monthly timesheets
  • attend to all queries / problems from staff on time sheets, sickness forms, accident report forms etc. in a timely fashion
  • maintain a high standard of hygiene and safety in respect of premises, staff and food handling by ensuring that all staff members attend the company hygiene and safety training
  • ensure the unit adheres to the Food Hygiene Regulations Act and Food Hygiene Regulations and any other relevant legislation particularly HACCP
  • elect a safety representative and hold regular safety meetings to address unit hazards
  • ensure that staff meetings are held on a regular basis, so that all company policies and procedures and communicated effectively
  • maintain good communications and working relationships with your client, customers, and all staff
  • attend Management Meetings when required
  • plan and coordinate Theme Days and Events for the year and any special promotions cooperated with approved suppliers
  • ensure that the highest standard of food quality, presentation and service are achieved and maintained at all times
  • ensure regular monitoring of menus for variety and cost and to provide innovative ideas for menu planning
  • empower team to deliver excellence in customer service
  • investigate concerns and respond to needs relating to the catering service and take corrective action
  • address and optimally resolve customer-related complaints
  • induct all new staff including relief staff as per induction checklist
  • carry out appraisals on staff on an annual basis
  • to ensure that the accurate financial procedures are followed
  • promote a professional image of Aramark at all times

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