Culinary Manager

Nashville, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Day Shifts

Benefits

Free play

Half-price food

Health Insurance

Dental Insurance

Vision Insurance

401(k) team member match

Free mental well-being platform

Job Description

Topgolf Entertainment Group is a leading global sports and entertainment community that strives to deliver unmatched culinary experiences in a vibrant, energetic environment. Known for its innovative approach to combining social entertainment with food and beverage services, Topgolf operates venues where guests can enjoy high-quality dining alongside unique interactive experiences. At Topgolf, culinary excellence is a core pillar supporting its mission to create memorable moments for every guest, making the kitchen operations essential to the overall guest satisfaction. Topgolf emphasizes a culture rooted in core values such as fun, team collaboration, excellence, courage, and caring. This commitment ensures a positive workplace environment where both guests and associates thrive.

This role focuses on leading kitchen operations within a fast-paced, high-volume environment, requiring someone who can effectively manage the culinary team to deliver consistent quality and exceptional customer experiences. The position involves supervising kitchen staff, coaching team members, delegating tasks, and maintaining culinary standards by developing and standardizing recipes and menu costing. The candidate will be responsible for food preparation quality, equipment maintenance, inventory management, and ensuring compliance with safety and sanitation regulations.

The role requires strong leadership abilities to foster a high-performance team culture that aligns with Topgolf's values. The candidate will support the Executive Culinary Manager in developing team engagement and will actively participate in operational tasks including day-to-day line operations and special event execution. A key part of the job is making sound decisions under pressure, independently managing urgent situations, and continuously improving food presentation and quality based on guest feedback.

Candidates must be able to physically thrive in a demanding kitchen environment which includes standing for extended periods, lifting heavy items, and working under variable temperature conditions. Emphasis is placed on maintaining food safety, quality standards, and operational efficiency at all times. Topgolf offers comprehensive benefits and values diversity, equity, and inclusion within its workforce, promoting a respectful and equitable environment for all employees. This role is perfect for culinary professionals looking to grow their careers in a dynamic, high-energy entertainment venue.

Job Requirements

Minimum 3 years of culinary management experience in a high-volume environment
culinary degree, professional culinary certification, or equivalent training and experience in a high-volume full-service kitchen and events-driven environment preferred
must be 21 years of age or older as required by state or local law
ability to remain on feet and in motion for extended periods throughout the shift
ability to lift, carry, and move items up to 50 pounds independently and up to 75 pounds with assistance
ability to navigate stairs, ramps, and multi-level areas of the venue when transporting food, coordinating events, or overseeing service delivery
ability to work in varying temperature environments on a frequent basis, including hot kitchen conditions, walk-in coolers, and freezers
ability to perform repetitive hand and wrist motions including cutting, stirring, lifting, and operating kitchen equipment throughout the shift
ability to communicate clearly and effectively in a high-energy venue environment that may include moderate to high levels of background noise
ability to work in a fast-paced, high-volume environment while maintaining focus, food safety standards, and quality under pressure

Job Qualifications

Minimum 3 years of culinary management experience in a high-volume environment
culinary degree, professional culinary certification, or equivalent training and experience in a high-volume full-service kitchen and events-driven environment preferred
must be 21 years of age or older as required by state or local law

Job Duties

Supervise the kitchen team in delivering best-in-class culinary experiences every shift
coach and develop team members and drive engagement across the kitchen
delegate tasks effectively and follow up to ensure completion and quality
manage day-to-day line operations or events execution as assigned
select and develop recipes to corporate approval and standardize production for consistent quality
establish and maintain presentation techniques and quality standards
plan and cost menus for special events and chef-choice occasions
ensure proper equipment operation, maintenance, and cleanliness
monitor inventory levels and purchase product within budgetary guidelines
maintain food and labor costs according to budget, with a solid understanding of COGS
oversee safety and sanitation in the kitchen in compliance with all regulations
demonstrate Topgolf's core values: fun, one team, excellence, courage, and caring
support the Executive Culinary Manager in building a high-performance kitchen team
participate in team development and model the standards expected of all kitchen team members