Job Overview
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k)
Free mental well-being platform
Free play
Discounted food
Job Description
Topgolf Entertainment Group is a renowned global sports and entertainment company that creates unique and memorable experiences by combining technology, entertainment, and hospitality. Headquartered in the United States, Topgolf specializes in providing interactive golf games alongside exceptional food and beverage services within vibrant social venues. Known for its innovative approach, Topgolf offers a dynamic environment that caters to diverse audiences ranging from casual visitors to event groups looking to enjoy high-quality entertainment and culinary experiences in a relaxed yet energetic setting. Being a leader in the industry, Topgolf continuously invests in creating inclusive, engaging, and safe spaces where guests and team members share unforgettable moments. The company encourages embracing its core values of fun, teamwork, excellence, courage, and caring, fostering a culture of respect and development for all employees. Topgolf is also committed to equal employment opportunities and actively promotes diversity and inclusion in the workplace, ensuring a welcoming environment for all team members and guests alike. Employment with Topgolf as a Kitchen Manager is a full-time role located in North Charleston, South Carolina. The Kitchen Manager will play a critical role in overseeing daily kitchen operations within a high-volume, fast-paced, and events-driven environment. This role is designed for experienced culinary leaders who thrive in managing teams, recipe development, and cost management while maintaining the highest culinary standards. Reporting to the Executive Culinary Manager, the Kitchen Manager leads the kitchen team in delivering best-in-class culinary experiences every shift and ensures consistent food quality, presentation, and safety compliance.
The role requires supervising and developing team members, managing inventory levels, and closely monitoring food and labor costs to align with budgetary guidelines. The Kitchen Manager is responsible for coaching staff, delegating daily tasks, and ensuring that every dish meets or exceeds guest expectations by maintaining presentation techniques and culinary standards. This position demands attention to detail and the ability to make timely decisions, especially in high-pressure situations such as equipment failures or staffing shortages. Additionally, the manager will plan and cost menus for special events and chef-choice occasions as assigned, while enforcing safety and sanitation standards compliant with regulatory requirements.
By joining Topgolf as a Kitchen Manager, individuals will become part of a supportive and high-performance kitchen team committed to excellence and innovation in the hospitality industry. The role requires physical stamina and the ability to work efficiently in a fast-paced environment that includes standing for long durations, lifting heavy items, and navigating multi-level kitchen and venue spaces. Topgolf provides team members with competitive benefits including health, dental, and vision insurance, 401(k) with company match, access to a free mental well-being platform, discounted food, and Free Play perks, designed to support both personal and professional growth. Topgolf's inclusive culture and commitment to diversity make it a great workplace for culinary professionals eager to make a significant impact while advancing their careers in venue operations.
The role requires supervising and developing team members, managing inventory levels, and closely monitoring food and labor costs to align with budgetary guidelines. The Kitchen Manager is responsible for coaching staff, delegating daily tasks, and ensuring that every dish meets or exceeds guest expectations by maintaining presentation techniques and culinary standards. This position demands attention to detail and the ability to make timely decisions, especially in high-pressure situations such as equipment failures or staffing shortages. Additionally, the manager will plan and cost menus for special events and chef-choice occasions as assigned, while enforcing safety and sanitation standards compliant with regulatory requirements.
By joining Topgolf as a Kitchen Manager, individuals will become part of a supportive and high-performance kitchen team committed to excellence and innovation in the hospitality industry. The role requires physical stamina and the ability to work efficiently in a fast-paced environment that includes standing for long durations, lifting heavy items, and navigating multi-level kitchen and venue spaces. Topgolf provides team members with competitive benefits including health, dental, and vision insurance, 401(k) with company match, access to a free mental well-being platform, discounted food, and Free Play perks, designed to support both personal and professional growth. Topgolf's inclusive culture and commitment to diversity make it a great workplace for culinary professionals eager to make a significant impact while advancing their careers in venue operations.
Job Requirements
- Must be 21 years of age or older as required by state or local law
- ability to remain on feet and in motion for extended periods throughout the shift, including standing, walking, and navigating a fast-paced kitchen environment
- ability to lift, carry, and move items up to 50 pounds independently and up to 75 pounds with assistance
- ability to navigate stairs, ramps, and multi-level areas
- ability to work in varying temperature environments including hot kitchens and freezers
- ability to perform repetitive hand and wrist motions including cutting, stirring, lifting, and operating kitchen equipment
- ability to communicate clearly and effectively in a high-energy environment with moderate to high background noise
- ability to work in a fast-paced, high-volume environment while maintaining focus, food safety standards, and quality under pressure
Job Qualifications
- Minimum 3 years of culinary management experience in a high-volume environment
- culinary degree, professional culinary certification, or equivalent training and experience in a high-volume full-service kitchen and events-driven environment preferred
- ability to communicate clearly and effectively in a high-energy venue environment
- strong leadership and team development skills
- solid understanding of food safety and sanitation regulations
- experience with inventory management and cost control
- ability to make sound independent decisions in fast-paced settings
- commitment to upholding culinary quality and operational excellence
Job Duties
- Supervise the kitchen team in delivering best-in-class culinary experiences every shift
- coach and develop team members and drive engagement across the kitchen
- delegate tasks effectively and follow up to ensure completion and quality
- manage day-to-day line operations or events execution as assigned
- select and develop recipes to corporate approval and standardize production for consistent quality
- establish and maintain presentation techniques and quality standards
- plan and cost menus for special events and chef-choice occasions
- ensure proper equipment operation, maintenance, and cleanliness
- monitor inventory levels and purchase product within budgetary guidelines
- maintain food and labor costs according to budget, with a solid understanding of COGS
- oversee safety and sanitation in the kitchen in compliance with all regulations
- demonstrate Topgolf's core values: fun, one team, excellence, courage, and caring
- support the Executive Culinary Manager in building a high-performance kitchen team
- participate in team development and model the standards expected of all kitchen team members
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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