Culinary Manager

Our client is a dynamic and growing hospitality services provider located in Long Beach, California, specializing in delivering exceptional culinary and catering experiences. With a strong commitment to quality, customer satisfaction, and operational excellence, this company has established itself as a trusted partner for a diverse range of clients in the hospitality industry. The hospitality provider emphasizes professional development, operational compliance, and client relationship management to maintain its competitive edge and foster a welcoming environment for both employees and customers. The company seeks dedicated professionals who are passionate about the culinary arts and hospitality management to contribute to its continued success and expansion.

The role of Operations General Manager (GM) at this thriving hospitality services provider is a strategic and hands-on leadership position based fully on-site in Long Beach, California. This role offers a competitive salary range of $85,000 to $95,000 plus bonus incentives, demonstrating the company's commitment to rewarding operational excellence. As an Operations GM, you will be responsible for implementing and supporting the directives set forth by the Regional Director, ensuring precise kitchen operations, and maintaining comprehensive office administration standards. Your leadership will be pivotal in overseeing personnel management, local client engagement, facility and capital asset maintenance, and adherence to government compliance as well as corporate requirements.

In this role, you will also play a key part in supporting the District Manager to ensure operational execution of culinary events across the region, including menu coordination and staff training initiatives. Supervision of catering operations will require your expertise to guarantee the quality and accuracy of food preparation and concierge services. Furthermore, you will oversee payroll processes, labor scheduling, hiring, performance reviews, and disciplinary actions, ensuring all related documentation is completed promptly and accurately.

Financial stewardship is a critical aspect of this role, where you will help maximize kitchen financial performance within established budgets, corporate guidelines, and quality standards. You will ensure adherence to health and safety regulations, including HACCP compliance and food safety protocols, while fostering excellent customer communication and satisfaction. Your responsibilities will extend to managing cleaning, maintenance, repair contracts, and related services for company assets. Additionally, you will assist the Regional Director in local sales promotions, client visits, inventory reporting, and purchasing procedures.

The Operations GM is also tasked with managing and resolving food and service-related complaints, supporting corporate policy enforcement, and contributing to sales and marketing efforts as directed. You will be the primary enforcer of Standard Operating Procedures (SOPs) that maintain consistent service levels and internal communication standards. Reporting duties will include timesheets, operational checklists, and performance reports for the Regional Director, as well as company and personal expense report submissions.

This position also requires management of vehicle fleet maintenance logs, scheduling repairs, and cost tracking. The successful candidate will bring five or more years of hands-on culinary operations experience, strong leadership in food and beverage management, and a solid understanding of finance and Department of Health regulations. Flexibility in work schedule, including weekends, holidays, and occasional travel (approximately 10%), is essential. Valid driver’s license, clean driving record, and passing background and drug screenings are mandatory. This role is an excellent opportunity for an experienced operations manager passionate about hospitality to elevate their career in a supportive and growth-oriented environment.