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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Employer sponsored health benefits
Company 401K retirement plan
Job Description
The Chattanooga Lookouts are a vibrant and dynamic minor league baseball team located in Chattanooga, Tennessee, known for delivering an exciting and memorable ballpark experience to fans and guests. As a prominent organization within the sports and entertainment industry, the Chattanooga Lookouts take pride in offering premium hospitality services that elevate game days and special events. The Lookouts operate Erlanger Park, a state-of-the-art facility that hosts various events including baseball games, corporate gatherings, and private celebrations. Erlanger Park features multiple premium hospitality areas such as suites, clubs, and unique event spaces designed to create an exceptional experience for guests. The... Show More
Job Requirements
- Experience in sports and entertainment venues, large-scale events, hotels, restaurants, convention catering, or related fields
- Familiarity with premium hospitality operations (i.e. suites, clubs, buffets, plated service, and action stations)
- ServSafe Manager Certification (or ability to obtain within a defined timeframe)
- Must be willing to work nights, weekends and holidays as required in the sport industry
- Strong interpersonal skills to interact and solve problems with customers, co-workers, employees and vendors
- Ability to communicate clearly and resolve guest conflicts
- Goal oriented
- Quick learner
- Proficient in Microsoft Office
- Able to lift up to fifty pounds
Job Qualifications
- Proven ability to manage food cost, and inventory with consistent results
- Experience leading, coaching, and training kitchen teams
- Strong knowledge of food safety, sanitation, and allergen best practices
- Comfortable working nights, weekends, and holidays aligned to the baseball season and other special events throughout the calendar year
Job Duties
- Plan and execute food service for all Erlanger Park premium hospitality areas including suites, clubs, and special event spaces
- Lead prep, production, and event-day execution to ensure on-time and accurate service
- Maintain consistent food presentation, portioning, and quality across all outlets under scope
- Partner with F&B concessions teams to ensure alignment of premium and general concession areas and collaborate on a shared mission for quality, creative menus, and service
- Develop recipes, build standardized specs, and maintain recipe books for core items
- Collaborate with the F&B team on concepts for special theme nights, premium club and suite spaces, sponsor activations, and high-volume game day service needs
- Support staffing plans for events and gamedays including scheduling inputs and labor planning
- Train culinary staff on recipes, station setups, timing, sanitation, and speed-of-service
- Set expectations and continually manage for professionalism, teamwork, and a guest-first execution
- Partner with hospitality and service leaders at Erlanger Park to align service flow, timing, and presentation
- Attend pre-event meetings, conduct lineups, and coordinate with event managers on menus and guest counts
- Maintain full compliance with local health department’s standards and company food safety policies in addition to compliance with City of Chattanooga and compliance regulations
- Ensure safe food handling, labeling, storage, cooling/reheating, and allergen awareness
- Lead kitchen organization, cleanliness, and equipment care
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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