Job Overview
Benefits
Health Insurance
Financial wellbeing
Paid Time Off
Adoption assistance
Discounted rooms
Free Meals
educational assistance
Job Description
Hyatt is a globally recognized hospitality company known for its commitment to exceptional guest experiences and quality service. With a widespread presence, Hyatt hotels and resorts cater to travelers and guests seeking luxury, comfort, and personalized service. This company places a strong emphasis on creating meaningful experiences through caring and attentive associates who focus on efficient service and guest satisfaction. Hyatt has various properties worldwide, each designed to meet the highest standards of hospitality and guest engagement. Within this distinguished hospitality group, the Thompson brand offers distinct luxury experiences that blend intuitive service with a local perspective, ideal for travelers looking for unique and memorable stays.
The Culinary Banquet Supervisor role at Hyatt is designed to lead and manage banquet operations in collaboration with the Banquet Manager and Executive Chef. The role is critical for maintaining high standards in the execution of banquet functions, ensuring a consistent and quality product that fulfills guest expectations. This supervisory position involves oversight of the banquet team, hourly kitchen employees, and the setup, service, and cleanup of banquet events. The supervisor is expected to maintain proper sanitation and organization in function spaces and storage areas while monitoring food production, cost, and quality daily. This position is also responsible for assisting in payroll and overtime management, demonstrating leadership in training, and can assume department responsibilities in the absence of senior management. The role requires a hands-on leader who can guide their team to deliver outstanding service and operational excellence.
The banquet supervisor will be part of a dynamic team working within Thompson Austin and tommie Austin hotels, both of which feature luxury guestrooms, multiple dining options, wellness centers, and expansive event spaces. These hotels offer culturally rich environments, linking guests to local art, cuisine, and community. Employees benefit from working in an inclusive, high-performance environment with career development opportunities, an emphasis on teamwork, and a comprehensive rewards package. The role demands physical stamina, flexibility in scheduling, and a passion for guest service, forming an integral part of Hyatt's offering that ensures every banquet event leaves a lasting impression on guests.
The Culinary Banquet Supervisor role at Hyatt is designed to lead and manage banquet operations in collaboration with the Banquet Manager and Executive Chef. The role is critical for maintaining high standards in the execution of banquet functions, ensuring a consistent and quality product that fulfills guest expectations. This supervisory position involves oversight of the banquet team, hourly kitchen employees, and the setup, service, and cleanup of banquet events. The supervisor is expected to maintain proper sanitation and organization in function spaces and storage areas while monitoring food production, cost, and quality daily. This position is also responsible for assisting in payroll and overtime management, demonstrating leadership in training, and can assume department responsibilities in the absence of senior management. The role requires a hands-on leader who can guide their team to deliver outstanding service and operational excellence.
The banquet supervisor will be part of a dynamic team working within Thompson Austin and tommie Austin hotels, both of which feature luxury guestrooms, multiple dining options, wellness centers, and expansive event spaces. These hotels offer culturally rich environments, linking guests to local art, cuisine, and community. Employees benefit from working in an inclusive, high-performance environment with career development opportunities, an emphasis on teamwork, and a comprehensive rewards package. The role demands physical stamina, flexibility in scheduling, and a passion for guest service, forming an integral part of Hyatt's offering that ensures every banquet event leaves a lasting impression on guests.
Job Requirements
- High school diploma or equivalent
- Minimum 3 years of banquet or culinary supervisory experience preferred
- Strong communication and interpersonal skills
- Ability to lift moderate weight and stand for long durations
- Flexible schedule including weekends and holidays
- Ability to lead and motivate a team
- Commitment to guest service excellence
- Basic knowledge of food safety and sanitation standards
Job Qualifications
- Requires refined communication skills, strong leadership and relationship skills
- 3+ years of previous banquet experience preferred
- Must have physical stamina to lift moderate amounts of weight
- Ability to stand for long periods of time
- Must have an open and flexible schedule including weekends and holidays
- Must exhibit a positive attitude and have a passion for teamwork
Job Duties
- Leading and coaching the team towards achieving exceptional guest service and employee satisfaction
- Inspect the set-up of meeting and banquet functions checking them against the Banquet Event Order
- Supervise and assist with the set-up of assigned banquet functions ensuring that the hotel standards are met and advance preparation for service is adequate
- Assist in service of banquet functions as required
- Assist in banquet set-up as required
- Supervise and assist with the break down after completion of functions ensuring that all equipment and supplies are stored properly
- Inspect the sanitation of all function space and storage areas to maintain highest standards of cleanliness and organization
- Producing a consistent, quality product that meets and exceeds guest needs in a timely manner
- Monitoring food production, ordering, cost, and quality and consistency daily
- Assisting with monitoring payroll costs and overtime
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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