CT - Receptionist I

All About Kids is a leading pediatric dental office dedicated to providing top-quality dental care for children in a friendly and professional environment. With multiple locations across Danbury, Derby, Norwalk, Stamford, and Bridgeport, the organization has established itself as a trusted name within the community for pediatric dental health services. As a growing dental practice, All About Kids is committed to maintaining a welcoming atmosphere where children and their families feel comfortable and cared for from the moment they enter the clinic. The team at All About Kids prides itself on combining expertise with compassionate care, ensuring each patient receives personalized attention and effective treatment plans tailored to their dental needs.

We are currently seeking an enthusiastic and experienced Front Desk Receptionist to join our dynamic dental team. This role is essential as the first point of contact for patients and families, playing a critical part in delivering exceptional customer service. The ideal candidate will thrive in a busy, high-volume pediatric dental practice and possess strong communication skills, an easygoing attitude, and a willingness to actively contribute to the positive functioning of our clinics. This position will involve daily interaction with patients, doctors, insurance companies, and a significant volume of incoming phone calls. Responsibilities will include managing patient appointments, verifying insurance eligibility, collecting payments, and ensuring smooth patient check-ins and check-outs, all performed electronically through our updated digital systems.

Candidates must have at least two years of experience in customer service, receptionist roles, or front desk administrative positions, preferably in dental or healthcare settings, though dental experience is considered a plus rather than a strict requirement. Bilingual proficiency in English and Spanish is a must, reflecting the diverse communities we serve and emphasizing our commitment to accessible communication for all patients and families.

This full-time position offers competitive starting pay, with experienced dental receptionists earning $20 or more per hour depending on experience, and entry-level candidates starting at $18 or more per hour. We also provide a clear career ladder plan with opportunities for growth every six months, contingent on performance and attendance, making this an excellent opportunity for motivated professionals seeking long-term career advancement within pediatric dental care.

The working hours for this role are Monday through Friday from 8:30 AM to 5:00 PM, with required Saturday shifts from 7:30 AM to 2:00 PM. Employees working Saturdays will be assigned a weekday off to support work-life balance. Our comprehensive benefits package includes medical, dental, and vision insurance; 401(k) retirement savings with matching contributions; paid time off including sick leave; life insurance; and structured career development incentives tied to performance reviews and pay increases.

Employees are expected to uphold our organization's policies, procedures, and ethical standards, fostering a culture of integrity and regulatory compliance throughout our operations. If you are a friendly, multi-tasking professional dedicated to delivering exceptional patient service in a fast-paced environment, All About Kids offers a rewarding career path in pediatric dentistry with a supportive and growth-oriented workplace.