Key Personnel (OK) logo

CSR/Front Desk Receptionist | $18/hr

Job Overview

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Employment Type

Temporary
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Compensation

Hourly
Exact $18.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
term life insurance
short-term disability
Paid Time Off

Job Description

Key Personnel is a reputable staffing and recruiting firm committed to connecting talented individuals with outstanding job opportunities. They specialize in temporary, temp-to-hire, and direct placement services across a variety of industries, ensuring that both clients and candidates find the perfect match for their needs. Known for their professional approach and dedication to customer satisfaction, Key Personnel has established a strong presence in the Oklahoma employment market, providing workforce solutions that contribute to business growth and career advancement. This trusted agency takes pride in supporting job seekers throughout their employment journey, offering personalized guidance and a broad range of job listings to meet diverse career goals.

The Customer Service Representative (CSR) position at Key Personnel, based in Oklahoma City, OK, is an onsite, temp-to-hire opportunity offering a competitive pay rate of $18 per hour. The role operates from Monday to Friday, 7:30 AM to 4:00 PM, providing a consistent schedule that supports work-life balance. This position is perfect for individuals eager to engage in a fast-paced work environment, particularly within the fresh produce sector.

As a Customer Service Representative, the successful candidate will play a crucial role in supporting daily operations by managing customer orders, coordinating communication, and resolving any delivery or product-related issues efficiently. The CSR ensures that customer orders are processed accurately and customers receive the highest level of service, which is vital to maintaining client satisfaction and operational excellence. The position demands excellent communication skills, strong organizational abilities, and a proficiency in handling multiple tasks simultaneously. Experience in customer service or logistics is preferred but not mandatory, as training and support are provided.

This role requires a hands-on approach, with responsibilities including order entry, client communication, issue resolution related to deliveries or product discrepancies, and providing essential administrative support. The Candidate must be adept at using computer systems and data entry tools to ensure that orders are tracked and updated in real-time. Attention to detail is paramount as any discrepancies in orders must be promptly addressed to uphold product quality and delivery standards.

Additionally, Key Personnel offers a comprehensive benefits package to those on their payroll, which includes health, dental, and vision insurance, accident and critical illness coverage, term life insurance, short-term disability, and paid time off. This benefit package underscores Key Personnel's commitment to employee well-being and job satisfaction, making this CSR role not only a career opportunity but also a position that supports long-term personal and professional health.

Overall, this Customer Service Representative role at Key Personnel is an excellent opportunity for motivated individuals seeking a dynamic work environment in the customer service domain with growth potential. The position provides stability, competitive pay, and a strong support system through benefits, all within a respected staffing organization that values its employees' contributions and development.

Job Requirements

  • High school diploma or equivalent
  • Strong computer and data entry skills
  • Excellent communication and organizational abilities
  • Ability to multitask and work effectively in a fast-paced environment
  • Previous customer service and/or logistics experience preferred

Job Qualifications

  • Strong computer and data entry skills
  • Excellent communication and organizational abilities
  • Ability to multitask and work effectively in a fast-paced environment
  • Previous customer service and/or logistics experience preferred

Job Duties

  • Process and enter customer orders accurately and efficiently
  • Communicate with clients regarding order status, updates, and changes
  • Handle delivery issues, shortages, and coordinate follow-ups with drivers
  • Track and resolve product discrepancies in a timely manner
  • Provide general administrative and operational support as needed

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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