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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
flexible schedule
Free cookie with every shift
Paid training
Yummy and fun work environment
Job Description
Crumbl Cookies is a rapidly expanding gourmet cookie franchise that originated in Logan, Utah, in 2017. Founded by two cousins driven by passion and innovation, Crumbl Cookies has grown impressively from a single location to over 75 stores across 11 states nationwide. The company prides itself on its unique rotating menu concept that keeps customers coming back to taste fresh, delicious cookies, including their signature warm milk chocolate chip and chilled sugar cookies, as well as over 120 specialty flavors that change weekly. Crumbl offers not only an engaging in-store experience with an open kitchen concept but also the convenience... Show More
Job Requirements
- The ability to work under pressure
- Strong understanding of business management and leadership principles
- Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
- Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills
- Previous managerial experience
- Previous experience in the food and restaurant industry is preferred
Job Qualifications
- Previous managerial experience
- Strong understanding of business management and leadership principles
- Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills
- Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
Job Duties
- Inspecting bakery items to ensure that established standards on quality, uniformity, and aesthetic appeal are met
- Creating suitable work schedules for staff members
- Ensuring that the bakery is adequately stocked with quality baking ingredients and supplies
- Ensuring that baking tools, utensils, and equipment are properly cleaned and sanitized
- Delegating responsibilities and supervising business operations
- Maintaining knowledge and skills for Lead, baker and driver positions and fill in as necessary
- Keeping track of product inventory and ordering supplies as needed through Sysco and other venues
- Training, motivating and coaching employees as they provide attentive, efficient service to customers, assess employee performance and provide helpful feedback and training opportunities
- Resolving conflicts or complaints from customers and employees
- Monitoring store activity and ensuring it is properly provisioned and staffed
- Analyzing information and processes and developing more effective or efficient processes and strategies
- Establishing and achieving business and profit objectives
- Maintaining a clean, tidy business, ensuring that signage and displays are attractive
- Generating reports and presenting information to upper-level managers or other parties
- Ensuring staff members follow company policies and procedures
- Other duties to ensure the overall health and success of the business
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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