
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.13 - $18.00
Work Schedule
Standard Hours
Flexible
Benefits
Free cookies
Sundays Off
401k with qualification
Regular performance collaboration
Career growth opportunities
flexible scheduling
Recognition awards
Sick Time
Job Description
Crumbl Cookies is an innovative and rapidly expanding cookie company that is transforming the way people experience and enjoy their favorite sweet treats. With a focus on delivering the best-tasting, consistently delicious cookies in the world, Crumbl Cookies has built a reputation grounded in quality, creativity, and an exceptional customer experience. The company prides itself on maintaining a clean, safe, and welcoming environment where guests and team members alike can enjoy memorable moments. At Crumbl Cookies, a vibrant culture of fun, passion, and dedication permeates every aspect of the business, ensuring extraordinary experiences for customers and a fulfilling work environment for employees.
The company is preparing to open a new location at Grove St. Station and is looking to build a strong, dynamic team to support this grand opening. Candidates will have the unique opportunity to train at one of the existing Crumbl locations before joining the new team, receiving hands-on experience in a thriving fast-paced environment. The role blends leadership, baking expertise, team management, and superior customer service, making it ideal for individuals who are passionate about food, enjoy working with their hands, and thrive in collaborative and energetic settings.
As a leader at Crumbl Cookies, you will play a vital role in nurturing a positive team culture, developing strong interpersonal relationships, and driving operational excellence. Key responsibilities include guiding the team to achieve both individual and collective success, communicating effectively across all levels of the organization, and managing daily operations to align with Crumbl's mission, vision, and values. You will also coach and support team members, ensuring that each person's potential is fully realized and that the customer experience consistently exceeds expectations.
This position demands exceptional time management, organizational skills, and the ability to prioritize tasks efficiently. You will be expected to embrace technology tools used by the company and stay up to date with training to perform at a high level. Moreover, you will embody the Crumbl Culture, serving guests with genuine enthusiasm, and consistently providing raving fan service that fosters loyalty and repeat visits.
The ideal candidate will have a solid work ethic, prior leadership or management experience in the food or restaurant industry, and a natural passion for baking and customer service. A high school diploma or equivalent is required. Most importantly, you must resonate with Crumbl's core values, have integrity, and demonstrate a commitment to people excellence. Crumbl Cookies promotes growth from within, offering regular performance reviews, career progression opportunities, and future leadership roles for dedicated team members.
By joining Crumbl Cookies at Grove St. Station, you become part of a forward-thinking company that values character, grit, and excellence. The company supports a positive and caring servant attitude, emphasizes coaching to unlock potential, and fosters a workplace where fun and inspiration are central to daily operations. With competitive compensation packages and attractive benefits such as free cookies, Sundays off, 401k, flexible scheduling, and recognition awards, Crumbl Cookies is more than just a job - it is a platform to grow your career while sharing a beloved product with your community.
The company is preparing to open a new location at Grove St. Station and is looking to build a strong, dynamic team to support this grand opening. Candidates will have the unique opportunity to train at one of the existing Crumbl locations before joining the new team, receiving hands-on experience in a thriving fast-paced environment. The role blends leadership, baking expertise, team management, and superior customer service, making it ideal for individuals who are passionate about food, enjoy working with their hands, and thrive in collaborative and energetic settings.
As a leader at Crumbl Cookies, you will play a vital role in nurturing a positive team culture, developing strong interpersonal relationships, and driving operational excellence. Key responsibilities include guiding the team to achieve both individual and collective success, communicating effectively across all levels of the organization, and managing daily operations to align with Crumbl's mission, vision, and values. You will also coach and support team members, ensuring that each person's potential is fully realized and that the customer experience consistently exceeds expectations.
This position demands exceptional time management, organizational skills, and the ability to prioritize tasks efficiently. You will be expected to embrace technology tools used by the company and stay up to date with training to perform at a high level. Moreover, you will embody the Crumbl Culture, serving guests with genuine enthusiasm, and consistently providing raving fan service that fosters loyalty and repeat visits.
The ideal candidate will have a solid work ethic, prior leadership or management experience in the food or restaurant industry, and a natural passion for baking and customer service. A high school diploma or equivalent is required. Most importantly, you must resonate with Crumbl's core values, have integrity, and demonstrate a commitment to people excellence. Crumbl Cookies promotes growth from within, offering regular performance reviews, career progression opportunities, and future leadership roles for dedicated team members.
By joining Crumbl Cookies at Grove St. Station, you become part of a forward-thinking company that values character, grit, and excellence. The company supports a positive and caring servant attitude, emphasizes coaching to unlock potential, and fosters a workplace where fun and inspiration are central to daily operations. With competitive compensation packages and attractive benefits such as free cookies, Sundays off, 401k, flexible scheduling, and recognition awards, Crumbl Cookies is more than just a job - it is a platform to grow your career while sharing a beloved product with your community.
Job Requirements
- High school diploma or equivalent
- Prior leadership or management experience
- Experience in food service or restaurant environment
- Strong work ethic with commitment to excellence
- Excellent communication and interpersonal skills
- Ability to manage team and systems effectively
- Capacity to prioritize and multitask in a fast-paced environment
Job Qualifications
- Leadership or management experience
- Food or restaurant experience
- Customer service experience
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to coach and develop team members
- Passion for baking and food industry
- Alignment with Crumbl's values and culture
- Commitment to providing excellent guest service
Job Duties
- Lead the team through character, building guest and team relationships, and vision
- Communicate effectively with team members, management, vendors, and corporate office
- Manage daily operations to achieve Crumbl's mission, vision, and values
- Relate and listen to the needs of team members and guests to provide solutions
- Support management and team efforts to deliver on individual responsibilities
- Provide efficient and exceptional guest service and product quality
- Coach and teach team members to excel in their roles
- Drive sales growth through new guest acquisition and catering opportunities
- Utilize Crumbl technology applications proficiently
- Prioritize time and tasks to meet shift demands
- Deliver raving fan service that reflects the Crumbl Culture
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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