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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $23.00
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Crowne Plaza Hotel Seattle - Downtown is a prestigious and award-winning hotel located in the vibrant heart of downtown Seattle. This hotel is renowned for its perfect blend of exceptional service, stylish ambiance, and ultimate comfort, attracting both business and leisure travelers from around the world. From the moment guests step inside, they are greeted with a modern and unconventional atmosphere, highlighted by the hotel’s Cool and Comfortable environment. The hotel features spectacular city views, complemented by luxurious Sleep Advantage Beds designed to elevate guest rest and relaxation. With complimentary wireless Internet throughout the property and thoughtful amenities such as... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hotel or hospitality industry preferred
- Knowledge of hotel management software
- Basic computer skills including Microsoft Office
- Excellent communication skills
- Ability to multitask effectively
- Customer service-oriented mindset
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related hospitality field preferred
- Familiarity with hotel management software
- Proficiency in Microsoft Office suite
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Problem-solving skills and a guest-focused attitude
Job Duties
- Welcome guests warmly and manage the check-in and check-out process smoothly
- Provide excellent customer service addressing guest inquiries and requests promptly
- Communicate effectively with guests and team members to ensure smooth operations
- Manage reservations and update booking systems accurately
- Handle billing and financial transactions with precision
- Resolve guest concerns and problems efficiently and professionally
- Maintain an organized and welcoming front desk area at all times
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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