Crossroads Dining Hall Supervisor - University of Tennessee Chattanooga

Job Overview

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Employment Type

Full-time
Hourly
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible schedule

Job Description

Aramark is an international leader in food service, facilities management, and uniform services, proudly serving millions of customers daily in 15 countries around the world. The company has built its reputation on exceptional service, innovation, and a deep commitment to customers, employees, and communities. With a mission rooted in service and united by purpose, Aramark focuses on doing great things not just for its customers, but also for its partners, employees, and the planet. The company fosters an inclusive work environment that values diversity and equal opportunity, offering a workplace that encourages professional growth, career development, and personal fulfillment. Aramark’s dedication to sustainable operations and responsible business practices further highlights its leadership in the industry.

The role of Hourly Supervisor at Aramark is a pivotal position within its operational framework, designed to enhance the profitability and efficiency of day-to-day operations. This position requires a motivated leader who takes responsibility for ensuring the highest standards of customer service, safety, sanitation, quality, and operational consistency. The Hourly Supervisor plays a crucial role in driving sales while maintaining full control of labor and production costs. This includes supervising daily staffing levels, ensuring compliance with company policies, and monitoring service quality through regular audits. The Hourly Supervisor also supports training programs aimed at developing employee skills to boost guest satisfaction and revenue growth, fostering a positive team environment and improving employee morale.

This role calls for a balance of leadership, operational expertise, and customer service excellence. The Hourly Supervisor must handle daily employee issues professionally, enforce attendance policies, and adjust staffing based on business needs. Additionally, the person in this role will assist with employee performance reviews and ensure that all team members are trained on safety, health, and sanitation standards. The role's operational scope includes managing supply and inventory costs meticulously by adhering strictly to established standards and procedures. Aramark’s Hourly Supervisor is essential for sustaining high-quality service and maximizing operational efficiency, making it an excellent opportunity for those seeking to grow their supervisory experience in a dynamic and supportive corporate environment. This employment type is typically hourly and focuses on operational leadership within food service and facilities management; salary details are generally competitive and commensurate with experience.

Job Requirements

  • Education level as required by the role
  • Minimum 3-5 years of relevant experience
  • Ability to supervise and lead a team effectively
  • Knowledge of safety, health, and sanitation standards
  • Ability to manage labor and production costs
  • Strong communication and interpersonal skills
  • Physical ability to meet the role demands including lifting, bending, pushing, pulling, and extended walking and standing
  • Willingness to wear uniforms and use personal protective equipment (PPE)

Job Qualifications

  • Must have 3-5 years of relevant experience
  • Current certifications as needed

Job Duties

  • Controls the labor costs by supervising daily staffing levels as needed while driving efficiency from all staff
  • Retains control of production costs, supply costs, and inventory by adhering to all standards of operation
  • Audits service and quality on a regular basis
  • Adheres to all standards and established tracking procedures daily
  • Develops and implements strategies to achieve customer satisfaction goals
  • Supervises teamwork and service on a regular basis
  • Supervises day-to-day employee issues in a professional manner while adhering to all Aramark policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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