Crossfire Bar & Grill Lead Cashier - Full Time

Reno, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Rotating Shifts

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

training programs

team environment

Job Description

Grand Sierra Resort is a premier hotel and casino located in Reno, Nevada, offering guests a unique combination of luxury, entertainment, and hospitality services. This vibrant resort features a range of restaurants, bars, gaming facilities, event spaces, and accommodations designed to provide visitors with an unforgettable experience. Known for its commitment to excellence and guest satisfaction, Grand Sierra Resort consistently delivers outstanding service and a welcoming atmosphere.

We are currently seeking a dedicated and professional restaurant server to join our dynamic food and beverage team. This position is responsible for providing exceptional dining experiences to our guests by taking beverage and food orders, ensuring timely delivery, and adhering to established service standards. The role involves preparing tableside items, maintaining cleanliness and organization of dining areas, assisting with restaurant setup for special events, and supporting management and team members in daily operations. The ideal candidate will demonstrate superior knowledge of menu offerings, alcohol service laws, and possess excellent communication skills. This role requires flexibility to work various shifts, including holidays, nights, and weekends, emphasizing teamwork and attentive guest service. As part of the Grand Sierra Resort team, you will be instrumental in upholding our guest service guidelines and contributing to a positive and efficient work environment. This full-time position offers the opportunity to develop professionally in a high-paced hospitality setting with competitive compensation and benefits.

Job Requirements

Previous restaurant server experience is required
Must have completed introductory period as a GSR restaurant food server
Must obtain and maintain appropriate licensing with the Alcohol Awareness Card
Must be a minimum of 21 years of age
Ability to communicate in English, both written and oral
Ability to operate POS system and glassware washing machine
Ability to stand and walk for long periods
Ability to lift, push and pull up to 50 lbs
Flexible to work all shifts including holidays, nights, and weekends
Knowledge of alcohol service laws and safety regulations

Job Qualifications

Previous restaurant server experience is required or any combination of education, training, or experience that provides the required knowledge, skills, and abilities
Must have completed introductory period as a GSR restaurant food server
Knowledge of and ability to identify menu products
Superior knowledge of applicable laws and regulations in regards to alcohol service
Must be able to work in a team environment
Ability to operate a glassware washing machine and to re-fill ice bins and beer bins, utilizing ice machines
Knowledge of the dish room, including separating silverware, dishes and glassware appropriately
Candidate must be able to communicate in English, both in written and oral form
Ability of simple reading, math, writing and task completion skills is required
Must have the following skills: compiling, coordination, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making
Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate
Must be a minimum of 21 years of age

Job Duties

Take beverage and food orders from restaurant guests and input orders in to POS system
Deliver orders following required standards for the position
Prepare tableside items as requested by customer
anticipate guest’s needs
Complete all side work including wiping down stations, re-stocking supplies, polish silverware, buff glasses, set-up service cart, in order to prepare tables and stations
Breakdown stations, carts and tables at close of restaurant
Explain menu to the guests and answer any questions they may have
Always check on quality of food and service to ensure excellent guest service
Provide timely table maintenance to ensure an inviting dining experience for guests
Assist the busser/runner with any required tasks, including table setup, pre-bussing, delivering food
Assist the management and host team to set and rearrange the dining area to accommodate larger groups and assist with special events taking place at the restaurant
Adhere to company established SOPs in regards to paperwork, cash, and auditing
Assist Manager on duty in leading outlet and be an extension of management when one is not present
Assist the department in implementing new strategies, policies and procedures
Help provide clear communication and direction keeping team members informed and educated on current department and company initiatives
Support and maintain Grand Sierra Resort guest service guidelines and other policies and procedures
Promptly correct and help other team members with technical issues and support staff on POS
Ensure team members are following all points of service
Ensure the outlet and surrounding areas meet department standards and are suitable for guest use
This includes managing all opening, daily, and closing procedures
Help maintain safe and healthy work environment by following organization standards and sanitation regulations
Execute training programs for new and existing team members with outlet manager and training and technology manager
Help the manager with inventory and order sheet
Implement and track side work
Communicate on any menu modifications and POS errors
Any other duties as assigned within the scope of this position