Job Overview

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Compensation

Hourly
Range $11.00 - $18.50
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Benefits

Discounted hotel rates
50% off Food
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holidays

Job Description

Our establishment is part of the Hyatt Hotels Corporation, a globally renowned leader in hospitality service. Hyatt operates numerous hotels, resorts, and restaurants worldwide, delivering exceptional guest experiences with a focus on quality, customer satisfaction, and luxury. The company's reputation for excellence in the hospitality sector makes it a preferred destination for travelers seeking comfort, refined dining, and impeccable service. As a respected hotel group, Hyatt is committed to nurturing a work culture that values teamwork, innovation, and career growth opportunities for its employees. The restaurant within the Hyatt hotel offers guests a sophisticated, welcoming atmosphere, combining exceptional cuisine with outstanding service to ensure memorable dining experiences.

We are seeking a dedicated and friendly Server to join our restaurant team. The primary role of the Server is to provide attentive, responsive, and courteous service that leads to an exceptional dining experience for every guest. Servers are essential ambassadors of the restaurant's hospitality, aiming to create a marvelous atmosphere so guests feel compelled to return. The Server is responsible for everything from greeting guests, presenting menus, providing detailed information about menu options including ingredients and preparation methods, to delivering food and beverages efficiently and courteously. The role requires availability to work nights and weekends, reflecting the busy and dynamic schedule of the hospitality and restaurant industry. In addition to directly interacting with guests, the Server will coordinate closely with kitchen and bar staff to ensure timely service and maintain high standards of presentation including garnishing and decorating dishes.

Beyond basic serving duties, the Server assists in preparing specialty dishes and drinks, recommends wine selections to enhance dining experiences, handles payment transactions with accuracy, and maintains a clean and organized dining environment. The role demands excellent communication skills, a friendly demeanor, and the ability to multitask under pressure while maintaining attention to detail and customer satisfaction. Alongside primary responsibilities, the Server supports the overall operation by helping with reservation management, seating, and answering guest inquiries, including providing local information and directions when needed. This position offers a competitive hourly wage with perks that include discounted hotel stays at Hyatt brand hotels, half-price meals at the restaurant, eligibility for medical, dental, and vision insurance after 60 days, paid time off, and holidays, making it an attractive opportunity for those passionate about hospitality and customer service.

Job Requirements

  • High school diploma or equivalent
  • Availability to work nights and weekends
  • Ability to stand for extended periods
  • Basic math skills for handling transactions
  • Must be at least 18 years old

Job Qualifications

  • Previous experience in a customer service or hospitality role
  • Excellent communication and interpersonal skills
  • Ability to work nights and weekends
  • Basic knowledge of food and beverage service
  • Ability to handle multiple tasks efficiently
  • Friendly and professional demeanor

Job Duties

  • Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services
  • Monitor and observe guests dining experience to ensure guests are satisfied with the food and service and respond promptly and courteously to correct any problems
  • Take food or beverages orders from guests
  • Explain to guests how various menu items are prepared, describing ingredients and cooking methods
  • Inform guests of menu changes and daily specials and make recommendations you genuinely feel your guests will enjoy
  • Write guests' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
  • Garnish and decorate dishes in preparation for serving
  • Serve food or beverages to guests and prepare or serve specialty dishes at tables as required

Job Criteria

Experience

No experience required


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