Crew Team Member - (Wage Differential after 9 PM)

Mighty Taco stands as a beloved fast-food chain in the Western New York area, proudly operating since August 31, 1973. Founded by four visionary entrepreneurs who started with a single taco stand, this company has blossomed into a well-known and respected brand boasting 19 restaurant locations across the region. For over four decades, Mighty Taco has committed itself to delivering fast, flavorful, and unique Buf-Mex cuisine that cannot be found anywhere else. This dedication has cultivated a loyal customer base known as "Mighty Nation," who appreciate the distinctive taste and consistent quality offered at every meal.

Mighty Taco has built its reputation not just on its extensive menu but also on its unwavering priority of exceptional customer service, food quality, and a clean, welcoming environment. The company employs Crew Team Members who play a critical role in maintaining these standards. This role is crucial for the smooth operation of all Mighty Taco restaurants and involves a blend of customer interaction, food preparation, and facility maintenance. Crew Members are expected to embody the spirit of hospitality by engaging customers courteously and ensuring every order is accurate and timely.

This particular role offers a unique monetary incentive, with a $1.00 per hour differential for all hours worked past 9 PM, reflecting Mighty Taco's appreciation for their team members' dedication during late-night shifts. Crew Team Members must be committed to upholding the brand’s high standards, including mastery of the menu, adherence to sanitation and safety protocols, and offering a clean dining atmosphere. Employees are provided with thorough training to develop the skills necessary for success within the company, whether it’s mastering cashier procedures, suggestive selling, or precise food preparation.

The role requires competencies such as operating kitchen equipment, including ovens and tomato slicers, accurately reading Kitchen Display Screens to ensure order specifications are met, and executing tasks efficiently to meet a swift average service time of two minutes or less. Alongside front-end duties like handling cash and customer orders — even at a drive-thru requiring headset use — staff must also handle minor customer complaints effectively and maintain a positive restaurant environment.

In terms of facility upkeep, employees engage in both indoor and outdoor cleaning activities, ranging from mopping floors and sanitizing bathrooms to maintaining parking lots, patios, green spaces, and trash disposal areas. Seasonal tasks like shoveling snow and spreading salt on walkways are also essential to maintain safety and cleanliness.

Mighty Taco remains steadfast in its commitment to equal employment opportunity, firmly upholding policies that prevent discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, or other protected characteristics. This inclusive culture underscores the company's dedication to diversity, respect, and growth for all team members.