
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $20.00 - $21.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Hourly rate $20-$21.75
Medical insurance
401k with matching contributions
Unpaid Leaves of Absence
Paid sick time
Education through Archways to Opportunity
discount programs
Free meals or meal discounts
Job Description
McMarro Family Restaurants are a distinguished group of independent franchisee-operated McDonald's restaurants located throughout Southern California. With over 30 years of experience in the quick-service restaurant industry, McMarro has built a reputation for excellence by focusing on community involvement, employee development, and delivering high-quality food service. This franchisee operates 30 McDonald's restaurants under a license to use McDonald's logos and products, but it functions as a separate company and employer from McDonald's USA. This means that the franchisee alone makes all employment-related decisions including hiring, firing, discipline, and scheduling. McMarro has spent the last decade expanding its business while creating career advancement opportunities for its employees. Guided by core values such as Family, Integrity, Community, and Teamwork, McMarro fosters a supportive working culture that empowers team members to thrive in their roles.
The role of Crew Team Member at McMarro Family Restaurants is vital to the successful daily operation of the restaurant. This position involves providing outstanding customer service by welcoming customers warmly, ensuring their visits are memorable, delivering high-quality food products, and maintaining a clean and friendly environment. Crew members are expected to be versatile and adaptable, proficient in multiple workstations including the drive-thru, front counter, food preparation and cooking areas, dining room, restrooms, and parking lot. Additionally, crew members handle various cleaning and sanitization tasks in these areas to uphold McDonald's stringent food safety and cleanliness standards. This position requires working efficiently in a fast-paced setting, maintaining safety compliance, and cooperating closely with team members to achieve restaurant goals. From greeting customers and preparing food to assisting in inventory and promoting menu items, the crew member’s contributions are integral to the overall customer experience and operational success. This position offers an hourly wage of $20 to $21.75, along with substantial employee benefits. Working at McMarro is an opportunity to be part of a respected, community-focused brand while developing valuable skills and advancing a career in the hospitality industry.
The role of Crew Team Member at McMarro Family Restaurants is vital to the successful daily operation of the restaurant. This position involves providing outstanding customer service by welcoming customers warmly, ensuring their visits are memorable, delivering high-quality food products, and maintaining a clean and friendly environment. Crew members are expected to be versatile and adaptable, proficient in multiple workstations including the drive-thru, front counter, food preparation and cooking areas, dining room, restrooms, and parking lot. Additionally, crew members handle various cleaning and sanitization tasks in these areas to uphold McDonald's stringent food safety and cleanliness standards. This position requires working efficiently in a fast-paced setting, maintaining safety compliance, and cooperating closely with team members to achieve restaurant goals. From greeting customers and preparing food to assisting in inventory and promoting menu items, the crew member’s contributions are integral to the overall customer experience and operational success. This position offers an hourly wage of $20 to $21.75, along with substantial employee benefits. Working at McMarro is an opportunity to be part of a respected, community-focused brand while developing valuable skills and advancing a career in the hospitality industry.
Job Requirements
- have a can-do attitude, sense of optimism, ownership, and commitment to work responsibilities
- provide excellent customer service including strong communication skills and a friendly manner
- willingness to learn and grow
- ability to excel in a fast-paced environment with minimal supervision
- exhibit polite and respectful behavior at all times
- ability to stand for long periods and lift 10-30 pounds
- ability to handle money, make transactions, and provide correct change
- adhere to health and safety standards including hygiene and food handling
- demonstrate reliability, punctuality, and a strong work ethic
- ability to be cross-trained in multiple departments and multitask
Job Qualifications
- must be 16 years or older to apply
- if under 18 must provide a valid work permit
- friendly and positive attitude
- flexibility to work weekends, including Friday, Saturday, Sunday, and holidays
Job Duties
- contribute to a safe and respectful workplace by practicing respectful communication with co-workers and customers
- provide excellent customer service by greeting customers in a friendly manner and following McDonald’s procedures
- prepare and cook food items according to McDonald’s standards focusing on food safety
- maintain safety compliance by following all company procedures to prevent work accidents
- perform cleaning and sanitization duties to keep the restaurant and customer areas clean
- demonstrate teamwork by reporting on time, doing your best, and assisting co-workers
- follow company appearance policy consistently
- adapt by learning to operate different workstations and adjusting to change
- upsell and promote menu items and encourage customer use of surveys and the McDonald app
- manage stocking and inventory to ensure the restaurant is well supplied
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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