Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Competitive wages
Flexible Hours
payroll deduction plan for Shoes for Crews
Employee assistance program
credit union memberships
401K with company match
one-on-one training

Job Description

Wendy's is a globally recognized fast-food restaurant chain renowned for its quality products, friendly service, and clean dining environments. Established as one of the leading quick-service restaurant brands, Wendy's focuses on delivering fresh and made-to-order menu items that cater to a wide array of customer tastes. The company operates through a mix of company-owned and franchised locations, fostering a culture that supports growth, community involvement, and a commitment to excellence. At Wendy's, the crew members play a vital role in ensuring the brand's promise of quality and customer satisfaction is upheld every day. This particular Wendy's location, situated at 6995 Western Boulevard, Jacksonville, NC 28546, offers a unique opportunity to join an independently owned and operated franchise that values its employees and encourages their professional growth within the fast-paced food service industry.

The Crew Member position at Wendy's is integral to providing a top-tier dining experience to all customers. The primary responsibility is to deliver quality products and exceptional service while maintaining a clean and safe environment. Crew members are expected to use their knowledge of positional skills, health and safety standards, security protocols, and employee policies to uphold operational standards consistently. Customer service and courtesy remain the number one priority, with each customer being treated with respect and professionalism at all times. This role offers the chance to develop interpersonal and teamwork skills that are essential in a high-volume restaurant setting. Employees will also benefit from on-the-job one-on-one training to familiarize themselves with the brand's procedures and values.

Working at this Wendy's franchise means becoming part of a dynamic and supportive team that works collaboratively to meet the demands of the fast-food industry. The environment is energetic and fast-paced, requiring crew members to stay calm and efficient even during busy periods. Individuals with or without prior restaurant experience are welcome, as the company provides training to help each employee succeed. The position requires the ability to handle stressful situations with a positive attitude and to maintain efficient workflows. Furthermore, employees who meet state and federal legal requirements, including being at least 16 years old and having the necessary documents and permits, are eligible to join the team.

Employment with this Wendy's franchise comes with a range of benefits designed to support employee well-being and professional development. Competitive wages, flexible working hours, and a payroll deduction plan for shoes for crews are just a few of the perks. Additional benefits include access to an employee assistance program, credit union memberships, and a 401k plan with company matching contributions. The franchise model offers potential career programs that may vary but aim to recognize and reward hard work and dedication. Prospective employees can expect a respectful work environment where customer service excellence and teamwork are at the core of daily operations. As a part of this location, crew members contribute directly to the success and reputation of Wendy's in Jacksonville, NC.

Job Requirements

  • Must be at least 16 years old
  • Possess all documents and permits required by state and federal law
  • Ability to handle stressful situations while maintaining calm and efficiency
  • Must be able to work flexible hours
  • Commitment to providing excellent customer service
  • Ability to work well within a team
  • Willingness to participate in training programs

Job Qualifications

  • Previous restaurant experience helpful but not required
  • Ability to work in a fast-paced environment
  • Excellent customer service skills
  • Strong communication and teamwork abilities
  • Positive and pleasant attitude under pressure
  • Ability to follow health, safety and security regulations
  • Must be at least 16 years old

Job Duties

  • Provide quality products and service in a clean and safe environment
  • Utilize knowledge of positional skills, health, safety and security regulations, and employee policies
  • Ensure customer service and courtesy is the number one priority
  • Treat each customer with respect at all times
  • Handle stressful situations while maintaining a calm and pleasant attitude
  • Work collaboratively with the restaurant team to ensure success of the restaurant
  • Participate in one-on-one training sessions

Job Criteria

Experience

No experience required


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