Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Competitive wages
Flexible Hours
payroll deduction plan for Shoes for Crews
Employee assistance program
credit union memberships
401K with company match
one-on-one training

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its commitment to quality food, excellent customer service, and a clean, safe dining environment. Established in 1969, Wendy's has grown to become one of the most popular fast-food brands worldwide, renowned for its fresh, never frozen beef, signature square hamburgers, and a diverse menu that appeals to a wide range of customers. With a focus on innovation and maintaining high standards, Wendy's restaurants provide a welcoming atmosphere for guests, promoting community involvement and sustainability. This particular position is offered at a Wendy's franchise location at 1719 Eastwood Road, Wilmington, NC. This local franchise operates independently, enabling it to tailor compensation, benefits, and career programs to meet the needs of its employees and customers. The franchise management is deeply invested in fostering a positive work environment where every team member's contribution is valued and supported.

The Crew Member role at Wendy's is a pivotal entry-level position responsible for delivering outstanding customer experiences through the provision of quality products and service. Crew Members work in a fast-paced restaurant setting and play a key role in ensuring every customer's satisfaction by maintaining a clean and safe environment. They must adhere to health, safety, and security regulations and comply with employee policies and procedures. A key priority for all Crew Members is to uphold exceptional customer service and courtesy, treating each guest with respect and professionalism at all times. The role demands teamwork and communication skills, as Crew Members collaborate closely with the entire restaurant team to achieve operational success. Wendy's offers competitive wages and flexible working hours, making it an attractive opportunity for individuals seeking part-time or full-time employment. Additional incentives include a Payroll Deduction Plan for Shoes for Crews, providing employees with access to necessary footwear without upfront costs. The Employee Assistance Program offers support for personal or professional challenges, promoting overall well-being. Crew Members benefit from Credit Union memberships and a 401k plan with company match, supporting long-term financial planning. Comprehensive one-on-one training is provided, ensuring new hires feel confident and prepared to perform their duties effectively. This opportunity is ideal for those who enjoy working in a dynamic environment, have a strong focus on customer service, and are eager to be part of a community-focused team. Previous restaurant experience is helpful but not mandatory, as Wendy's values attitude, willingness to learn, and reliability above all else. Applicants must be at least 16 years old and comply with all state and federal employment regulations. This position offers an excellent pathway for career growth within the restaurant industry, supported by a company culture that values diversity, respect, and development.

Job Requirements

  • Must be at least 16 years of age
  • Must possess all documents and permits required by state and federal law
  • Ability to maintain a calm, pleasant attitude during stressful situations
  • Ability to work effectively in a fast-paced environment
  • Willingness to collaborate as part of a team
  • Flexibility to work varied hours
  • Commitment to excellent customer service

Job Qualifications

  • Previous restaurant experience is helpful but not required
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to handle stressful situations while maintaining a calm and pleasant attitude
  • Willingness to work flexible hours
  • At least 16 years of age
  • Possess required documents and permits as per state and federal law

Job Duties

  • Provide quality products and service in a clean and safe environment
  • Utilize knowledge of positional skills, health, safety, and security regulations
  • Follow employee policies and procedures
  • Ensure customer service and courtesy are a top priority
  • Treat each customer with respect at all times
  • Work collaboratively with the restaurant team
  • Maintain efficient working pace in a fast-paced environment

Job Criteria

Experience

Entry Level (1-2 years)


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