The Wendy's Company logo

CREW TEAM MEMBER

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Competitive wages
Flexible Hours
payroll deduction plan for Shoes for Crews
Employee assistance program
credit union memberships
401K with company match
one-on-one training

Job Description

Wendy's is one of the most recognized fast-food restaurant chains in the world, known for its fresh, made-to-order hamburgers and commitment to quality service. Established with a focus on providing customers a consistently excellent dining experience, Wendy's is a leader in the quick-service restaurant industry. With a widespread presence across the United States and globally, Wendy's has earned a loyal customer base by focusing on premium ingredients, innovative menu offerings, and exceptional customer service. The company operates both corporate-owned restaurants and a vast network of franchise locations, each committed to upholding the brand's high standards. Each Wendy's location strives to create a clean, safe, and welcoming environment where customers receive prompt and friendly service for every visit.

The Crew Member position at Wendy's represents an exciting opportunity to be part of this dynamic and fast-paced environment. Crew Members play a vital role in delivering quality products and outstanding customer service, ensuring that each guest's experience is positive and memorable. This role involves mastering various positional skills, understanding health, safety, and security regulations, and adhering to employee policies and procedures. Working as a Crew Member means being the face of Wendy's, where customer service and courtesy are the top priorities. This role requires treating every customer with respect and maintaining a pleasant and professional attitude even during busy and high-pressure situations.

Employees in this role can expect competitive wages and flexible working hours, providing a balance that suits different schedules and lifestyles. Wendy's also offers a comprehensive support system including payroll deduction plans for essential work gear like Shoes for Crews, an employee assistance program aimed at supporting personal wellbeing, and credit union memberships for financial benefits. Furthermore, crew members have access to a 401k plan with company matching contributions, helping them plan for their future. Training at Wendy's includes personalized, one-on-one sessions to ensure that each team member is fully equipped to perform their duties and grow within the company.

The ideal candidate might bring previous restaurant experience, but this is not a requirement. Wendy’s welcomes passionate individuals who are eager to learn and work as part of a team to ensure the restaurant’s success. Candidates must be at least 16 years of age and comply with all state and federal regulations regarding employment documents and permits. The job requires handling stressful situations with calmness and efficiency while maintaining a friendly demeanor and contributing positively to the team environment. Since this opportunity is with a franchisee, compensation, benefits, and career progression programs may vary.

This crew member position is located at 5170 NC 42 Northwest in Garner, NC, offering a welcoming local community environment alongside the benefits of a globally recognized restaurant chain. Joining Wendy's means becoming part of a team dedicated to quality food, great service, and continuous improvement in the fast-food industry.

Job Requirements

  • Must be at least 16 years old
  • Possess all documents and permits required by state and federal law
  • Ability to handle stressful situations while maintaining efficiency
  • Willingness to work flexible hours
  • Ability to work as part of a team
  • Physical capability to perform restaurant duties
  • Willingness to adhere to employee policies and procedures

Job Qualifications

  • Previous restaurant experience is helpful but not required
  • Ability to work in a fast-paced environment
  • Strong communication and interpersonal skills
  • Ability to maintain a calm and pleasant attitude under pressure
  • Team-oriented mindset
  • Minimum age of 16 years
  • Knowledge of health and safety practices preferred

Job Duties

  • Provide quality products and service to customers
  • Maintain a clean and safe work environment
  • Utilize positional skills effectively
  • Follow health, safety, and security regulations
  • Adhere to employee policies and procedures
  • Ensure customer service and courtesy are top priorities
  • Treat each customer with respect
  • Handle stressful situations calmly
  • Work collaboratively with the restaurant team

Job Criteria

Experience

No experience required


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