Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $11.75 - $15.50
Work Schedule
Standard Hours
Benefits
flexible schedule
employee discount
Training and Development
supportive work environment
Career advancement opportunities
Job Description
ND Pizza LLC is an independent franchisee of Papa Murphy's, a well-known leader in the take-and-bake pizza industry. Unlike corporate-owned stores, ND Pizza LLC operates as its own business entity, managing its own wage and benefit programs tailored specifically to their team members. Established as a trusted franchise partner of Papa Murphy's, ND Pizza LLC focuses on delivering high-quality, freshly made pizzas directly to customers while fostering a workplace culture built on core values such as Quality, Service, Integrity, and Teamwork. The company is committed to creating a welcoming and productive environment, both for its guests and employees, emphasizing the importance of safety, sanitation, and positive guest experiences in daily operations.
The Crew Member role at ND Pizza LLC is a dynamic and integral position responsible for upholding the franchise's performance standards while actively contributing to a supportive team culture. This position requires the individual to balance both front-of-house and back-of-house duties, including greeting customers, handling orders, assisting with food preparation, and maintaining cleanliness and organization throughout the store. The Crew Member plays a crucial role in ensuring smooth store operations by adhering to safety standards, managing cash transactions properly, and delivering fast, friendly service that meets the company’s commitment to quality and customer satisfaction.
The role demands a flexible, team-oriented professional who is ready to engage with guests and support co-workers to create an exceptional Papa Murphy's experience. Responsibilities include managing phone and online orders, preparing pizzas according to established portion charts and performance benchmarks, and routinely restocking or cleaning the workspace to maintain an efficient and hygienic environment. This position is suitable for candidates who are eager to develop practical skills in food service and customer relations within a reputable franchise setting. While educational qualifications are flexible, the role values candidates who demonstrate a positive attitude, strong communication skills, and basic math proficiency. Additionally, familiarity with food handling certifications such as Food Handlers Card or Serve Safe Certification is preferred but not mandatory.
Working at ND Pizza LLC as a Crew Member offers an opportunity to gain valuable experience in the food service industry while working for an established franchise brand known for its quality and customer service. The role is designed for individuals who are punctual, reliable, and able to perform physical tasks including lifting and standing for extended periods. Employees are expected to adhere to all safety and sanitation guidelines and be willing to assist with various tasks assigned by supervisors to support daily store functions. ND Pizza LLC is dedicated to maintaining fair and consistent work policies and provides reasonable accommodations to enable employees with disabilities to perform their essential job functions. This position is ideal for motivated individuals looking to be part of a collaborative team in a fast-paced, customer-focused environment with opportunities for personal and professional growth within the pizza franchise industry.
The Crew Member role at ND Pizza LLC is a dynamic and integral position responsible for upholding the franchise's performance standards while actively contributing to a supportive team culture. This position requires the individual to balance both front-of-house and back-of-house duties, including greeting customers, handling orders, assisting with food preparation, and maintaining cleanliness and organization throughout the store. The Crew Member plays a crucial role in ensuring smooth store operations by adhering to safety standards, managing cash transactions properly, and delivering fast, friendly service that meets the company’s commitment to quality and customer satisfaction.
The role demands a flexible, team-oriented professional who is ready to engage with guests and support co-workers to create an exceptional Papa Murphy's experience. Responsibilities include managing phone and online orders, preparing pizzas according to established portion charts and performance benchmarks, and routinely restocking or cleaning the workspace to maintain an efficient and hygienic environment. This position is suitable for candidates who are eager to develop practical skills in food service and customer relations within a reputable franchise setting. While educational qualifications are flexible, the role values candidates who demonstrate a positive attitude, strong communication skills, and basic math proficiency. Additionally, familiarity with food handling certifications such as Food Handlers Card or Serve Safe Certification is preferred but not mandatory.
Working at ND Pizza LLC as a Crew Member offers an opportunity to gain valuable experience in the food service industry while working for an established franchise brand known for its quality and customer service. The role is designed for individuals who are punctual, reliable, and able to perform physical tasks including lifting and standing for extended periods. Employees are expected to adhere to all safety and sanitation guidelines and be willing to assist with various tasks assigned by supervisors to support daily store functions. ND Pizza LLC is dedicated to maintaining fair and consistent work policies and provides reasonable accommodations to enable employees with disabilities to perform their essential job functions. This position is ideal for motivated individuals looking to be part of a collaborative team in a fast-paced, customer-focused environment with opportunities for personal and professional growth within the pizza franchise industry.
Job Requirements
- Regularly required to stand and walk
- Use hands to finger, handle, or feel
- Reach with hands and arms
- Occasionally required to bend and stoop, kneel or crouch
- Must be able to perform cleaning duties such as wiping tables and equipment, sweeping and mopping
- Must be able to lift and/or move up to 30 pounds
- Maintain punctual and regular attendance at work
Job Qualifications
- High school diploma or equivalent preferred but not required
- Food Handlers Card and/or Serve Safe Certified preferred but not required
- Effectively read, speak, write and communicate
- Build and maintain positive relationships with supervisors, co-workers and guests
- Be a team player with a great attitude
- Basic math skills required
Job Duties
- Exhibit readiness to perform role by wearing a clean and wrinkle-free uniform and showing up at the assigned time
- Prioritize and complete tasks which if not done could jeopardize the store's operation
- Adhere to Papa Murphy's store performance standards
- Comply with all sanitation and safety standards
- Greet all guests to create a welcoming environment
- Handle phone and online orders for guest pick-up
- Keep assigned area neat, clean and well stocked
- Perform all tasks and duties assigned by immediate supervisor
- Work all counter stations or other assigned station
- Assist guests in making menu selection, review specials, handle club cards, and participate in add-on sales
- Wrap pizzas properly, repeat orders to guests, give verbal baking instructions to all guests, thank and invite the guests back
- Present order to guest within the 3-minute door to door service time
- Assist guests if necessary to carry pizzas out to their car or hold the door open
- Follow proper cash, check, credit card and food stamp transactions
- Ring up order and follow proper cash handling techniques
- Follow proper void/refund procedures
- Process coupons and gift certificates with the assistance of immediate supervisor
- Learn to complete operating and safety knowledge of mixer, sheeter and dicer if needed
- Make all products following the portion charts or job aids within the average time as described in the Papa Murphy's performance standards
- Store and rotate all products before and after prepping to ensure quality
- Mix dough to recipe and dough balls to standard when/if necessary
- Sheet, wrap, date, and store crusts to standard
- Perform the duties of the runner (restock person) or dish person as directed by immediate supervisor
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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