Papa Murphy's logo

Crew Member - Now Hiring

Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
employee discount
flexible schedule
Training and Development
Career advancement opportunities

Job Description

Papa Murphy's Midwest is a proud franchisee of Papa Murphy's, a renowned leader in the take-n-bake pizza industry. Operating independently from Papa Murphy's International, Inc. and its affiliates, Papa Murphy's Midwest upholds the high standards and quality upheld by the brand while tailoring its employment and benefit programs locally. As a franchisee, Papa Murphy's Midwest is dedicated to delivering exceptional culinary experiences and unparalleled customer service, grounded in the values that have made Papa Murphy's the best pizza chain in America year after year. The company operates within the fast-paced food service sector, specializing in fresh, made-to-order pizzas that customers bake at home, ensuring a quality, customizable pizza experience. Papa Murphy's International is noted as the fifth-largest pizza chain nationwide with over 1,200 franchised and corporate-owned stores across 36 states and Canada, securing a solid presence in the food market. The brand prides itself on using fresh dough made daily in stores and generously layered with high-quality toppings, which reinforces its commitment to quality and freshness. The Papa Murphy's Pizza Crew Member position at Papa Murphy's Midwest is a cornerstone role pivotal to the daily operations and customer satisfaction of the store. This role is perfect for individuals who thrive in a dynamic environment and enjoy direct interaction with customers. Crew members are responsible for the efficient preparation and assembly of pizzas, adhering strictly to portion control and operational procedures as outlined in the company's performance standards. Uniformity, cleanliness, and timely service are emphasized, ensuring that every guest receives a fresh, well-prepared pizza and prompt, courteous service within a guaranteed six-minute door-to-door time frame. Crew members also play a versatile role, assisting with various duties such as cash handling, stocking supplies, cleaning, and supporting fellow team members as needed. Attention to detail, a commitment to safety and sanitation, and a positive attitude toward guest service are essential attributes for success in this role. This position requires physical stamina, including the ability to stand for long periods, lift up to 30 pounds, and maintain active movement throughout the shift. Professional development opportunities exist as crew members may undertake roles as cashiers, prep personnel, or runners, broadening their skill set and enhancing their contribution to store success. Employment at Papa Murphy's Midwest offers a unique opportunity to be part of a respected brand and a supportive team focused on maintaining a welcoming and efficient store environment. You will be employed directly by the franchisee, which may set varied wage and benefit programs. This role is therefore ideal for candidates looking for customer-facing roles in a collaborative, growth-oriented setting where quality and service are top priorities.

Job Requirements

  • high school diploma or equivalent preferred but not required
  • able to read, speak, write and communicate effectively at the work location
  • basic math skills required
  • ability to maintain reasonable attendance at work
  • ability to arrive at the store at the scheduled time
  • ability to build and maintain positive relationships with supervisors, co-workers and guests
  • able to bend and move throughout the entire workday
  • able to lift full pans weighing 30 pounds to shoulder height
  • able to perform cleaning duties such as wiping tables and equipment, sweeping and refilling stock

Job Qualifications

  • high school diploma or equivalent preferred but not required
  • ability to read, speak, write and communicate effectively
  • basic math skills
  • maintain reasonable attendance at work
  • punctuality and reliability
  • ability to build and maintain positive relationships with supervisors, co-workers and guests
  • physical stamina to bend and move throughout the workday
  • ability to lift full pans weighing 30 pounds to shoulder height
  • ability to perform cleaning duties such as wiping tables and equipment, sweeping and refilling stock

Job Duties

  • be in full uniform at the proper workstation at the designated time
  • work all counter stations in either the scramble or station system
  • read, understand and utilize proper guest check procedures
  • make all products following the portion charts and prescribed procedures within the average time as described in the performance standards
  • interact with guests as appropriate
  • wrap pizzas properly and repeat orders to guest
  • give verbal baking instructions to all guests and thank the guest
  • give the order to the guest within the 6-minute door to door service time
  • assist guests if necessary to carry pizzas out to their car or hold the door open
  • keep assigned area neat, clean and well stocked
  • follow excellent sanitation, food handling and safety procedures
  • perform the duties of the runner (restock person) or dish person as directed by immediate supervisor
  • perform all opening, closing, change of shift or early out duties as assigned by immediate supervisor
  • perform any other job-related duties as directed by immediate supervisor
  • may also perform duties of a cashier or prep person

Job Criteria

Experience

Entry Level (1-2 years)


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