The Wendy's Company logo

Crew Member - Lunch/Afternoon Shift

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $11.00 - $14.50
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and Development

Job Description

Wendy's is a leading international fast-food restaurant chain known for its fresh ingredients, quality food, and exceptional customer service. Founded over four decades ago, Wendy's has grown into one of the most recognizable brands in the quick-service restaurant industry, serving millions of customers worldwide every day. The company prides itself on its commitment to quality, employing innovative food preparation methods, and maintaining a customer-focused dining experience that sets it apart in the competitive fast-food market. With thousands of locations, Wendy's provides a dynamic and fast-paced work environment that encourages teamwork, versatility, and professional growth for all its employees.\n\nThe Crew Member position at Wendy's is integral to the smooth operation of the restaurant. Crew Members are expected to be highly adaptable, often cross-trained to work efficiently at multiple stations within the restaurant to meet the demands of the business. This role involves interacting directly with customers, ensuring that every guest receives a positive experience marked by hospitality, attentiveness, and quick service. The position requires physical stamina and the ability to work in a fast-paced environment, standing for extended periods and lifting items as needed up to 50 pounds. Strong communication skills and a team-oriented mindset are essential as Crew Members work closely with colleagues at the front counter, kitchen, and other stations. \n\nWendy's places a strong emphasis on inclusivity and accessibility. The company is committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) for qualified employees or applicants who disclose physical or mental disabilities, making sure that all team members can contribute effectively. The Crew Member role offers an excellent entry point into the foodservice industry, offering opportunities to develop multitasking abilities, customer service skills, and a strong work ethic within a supportive team environment. Wendy's also encourages Crew Members to take pride in their roles by learning about the brand and menu offerings thoroughly, ensuring a well-informed team that can delight customers and enhance restaurant operations.

Job Requirements

  • Ability to multitask
  • Ability to work at a quick, efficient and thorough pace
  • Team-oriented
  • Adaptable
  • Dependable
  • Strong work ethic
  • Positive attitude
  • Customer service-oriented
  • Ability to communicate effectively with guests and team members

Job Qualifications

  • Ability to multitask
  • Ability to work at a quick, efficient and thorough pace
  • Team-oriented
  • Adaptable
  • Dependable
  • Strong work ethic
  • Positive attitude
  • Customer service-oriented
  • Ability to communicate effectively with guests and team members

Job Duties

  • Greeting and serving guests with enthusiasm, courtesy and hospitality
  • Preparing and serving food as needed
  • Smile and connect with internal and external customers
  • Assist in opening or closing procedures
  • Must be able to meet the physical demands of the position which includes, but is not limited to standing for long amounts of time and lifting up to 50 lbs
  • Ensure there is clear communication between the register and food line staff
  • Knowledgeable of the brand and menu items
  • Follow sanitation and safety procedures
  • Greet customers to make them feel comfortable and welcome

Job Criteria

Experience

Entry Level (1-2 years)


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