The Wendy's Company logo

Crew Member - Late Night/Closing Shift

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $11.75 - $15.50
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Work Schedule

Standard Hours

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, made-to-order burgers, crispy fries, and a variety of other menu items that cater to customers seeking quick, quality meals. Founded in 1969, Wendy's has established itself as one of the leading fast-food franchises with thousands of locations worldwide. The company prides itself on a strong commitment to quality, customer service, and community involvement, making it a preferred dining choice for millions. Wendy's culture encourages teamwork, efficiency, and personal growth, creating opportunities for career advancement in a vibrant, fast-paced environment.

The role of a Crew Member at Wendy's is crucial for maintaining a smooth operation and delivering exceptional customer experiences. This position is designed for individuals who are adaptable, diligent, and eager to work in a dynamic team setting. Crew Members are expected to be cross-trained in multiple stations—typically at least three—such as cash register, food preparation, and drive-thru service, depending on the restaurant's needs. This cross-training ensures versatility and a well-rounded skill set that supports various operational demands throughout each shift. Employees must be comfortable working in a fast-paced environment where multitasking and effective communication are key to success.

As a Crew Member, you will be responsible for greeting and serving guests with enthusiasm and hospitality, ensuring every interaction is positive and memorable. Your duties will include preparing and serving food to meet Wendy's high standards, maintaining cleanliness and safety protocols, and assisting with opening or closing procedures. Physical stamina is required, as the role involves standing for extended periods and lifting items up to 50 pounds. Moreover, Team Members are encouraged to embody the Wendy's brand, demonstrating knowledge of menu items and a customer-focused attitude to create a welcoming atmosphere.

Wendy's is committed to inclusivity and will provide reasonable accommodations in line with the Americans with Disabilities Act (ADA), promoting equal opportunity for all employees and applicants. This position offers a chance not only to develop valuable skills in the food service industry but also to be part of a supportive, customer-centric team that values each member's contribution. Whether you’re looking for a part-time job or a stepping stone to a more advanced career, being a Crew Member at Wendy's offers a rewarding experience with opportunities for growth and development within a global company.

Job Requirements

  • No specific educational requirement
  • Ability to stand for extended periods
  • Ability to lift up to 50 lbs
  • Must be able to work flexible hours, including weekends and holidays
  • Ability to communicate effectively in English
  • Ability to follow safety and sanitation procedures
  • Willingness to be cross-trained in multiple stations

Job Qualifications

  • Ability to multitask
  • Ability to work at a quick, efficient and thorough pace
  • Team-oriented
  • Adaptable
  • Dependable and strong work ethic
  • Positive attitude
  • Customer service-oriented
  • Ability to communicate effectively with guests and team members

Job Duties

  • Greeting and serving guests with enthusiasm, courtesy and hospitality
  • Preparing and serving food as needed
  • Smile and connect with internal and external customers
  • Assist in opening or closing procedures
  • Must be able to meet the physical demands of the position which includes, but is not limited to standing for long amounts of time and lifting up to 50 lbs
  • Ensure there is clear communication between the register and food line staff
  • Knowledgeable of the brand and menu items
  • Follow sanitation and safety procedures
  • Greet customers to make them feel comfortable and welcome

Job Criteria

Experience

Entry Level (1-2 years)


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