Five Guys logo

Crew Member - Hiring Immediately

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.50 - $17.00
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Benefits

daily tips
Weekly tips
Secret shopper bonus
Complimentary Meal
Commuter Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401K Program
Referral Bonus
Opportunities for advancement

Job Description

Five Guys is a prominent fast casual restaurant chain known for its dedication to delivering high-quality burgers, fries, and a customer-centric dining experience. Established with a focus on fresh ingredients and exceptional service, Five Guys has grown into a reputable brand recognized for its commitment to quality and customer satisfaction. As a company, Five Guys prides itself on creating a welcoming environment for both its customers and employees, fostering a positive workplace culture that values diversity, inclusion, and growth opportunities. Operating in numerous locations across the country, Five Guys emphasizes teamwork, professionalism, and efficient service to maintain its standard of excellence in the fast casual dining industry.

The Crew Member position at Five Guys plays a critical role within the restaurant, tasked with performing essential duties across various areas, including the cash register, grill, dressing station, fry station, lobby, and morning prep area. This role requires a friendly, fast, and accurate service approach to ensure an excellent customer experience at every visit. Crew Members are expected to handle multiple responsibilities, working collaboratively to maintain smooth restaurant operations throughout shifts.

As a Crew Member, you will receive competitive hourly compensation ranging from $16.50 to $17 per hour, supplemented by tips which average an additional $2 per hour. Moreover, there are incentives such as secret shopper bonuses awarded for achieving 100% shopper scores per shift, motivating the team to uphold exceptional service standards consistently. Benefits include daily and weekly tips, complimentary meals and drinks during shifts, commuter benefits, comprehensive insurance plans covering medical, dental, and vision, paid time off, a 401K program, referral bonuses for recruiting new team members, and opportunities for career advancement within the company.

The position requires availability to work various shifts, including days, nights, weekends, and holidays, accommodating the fluctuating needs of the business. The role demands physical stamina as it involves extended periods of walking, standing, bending, kneeling, reaching, and lifting items above 50 pounds. Crew Members must also be comfortable working in fast-paced, noisy kitchen environments and adhere strictly to the company’s policies as well as city, state, and federal regulations. This opportunity allows you to be part of a vibrant team where diversity is celebrated, and all employees are supported to thrive and succeed in their roles. If you are passionate about delivering excellent customer service and working in a dynamic environment, the Crew Member position at Five Guys offers a rewarding career path with solid benefits and growth potential.

Job Requirements

  • Be at least 16 years old
  • Ability to walk, stand, bend, kneel, reach, and lift 50 pounds for up to 8 hours with scheduled breaks
  • Function effectively in a fast-paced and noisy kitchen environment
  • Tolerate temperature fluctuations
  • Work safely with hazardous substances such as hot oil
  • Read, write, speak, and understand basic English
  • Communicate clearly
  • Use basic computer systems like a cash register
  • Have adequate vision abilities including close, distance, peripheral vision, depth perception, and the ability to adjust focus
  • Be available to work nights, weekends, holidays, and variable schedules
  • Adhere to company policies and local, state, and federal laws
  • Preferably have fast casual or fast food experience

Job Qualifications

  • Minimum age of 16 years
  • Ability to walk, stand, bend, kneel, reach, and lift 50 pounds during shifts
  • Capable of functioning in a fast-paced and noisy kitchen environment
  • Tolerance to temperature fluctuations
  • Experience with hazardous substances such as hot oil
  • Basic proficiency in English reading, writing, speaking, and comprehension
  • Clear communication skills
  • Basic computer skills such as operating a cash register
  • Adequate vision including close, distance, peripheral vision, depth perception, and focus adjustment
  • Availability for nights, weekends, holidays, and variable schedules
  • Adherence to company policies and legal regulations
  • Fast casual or fast food experience preferred

Job Duties

  • Perform duties in the cash register area
  • Work at the grill station
  • Manage the dressing station
  • Operate the fry station
  • Serve customers in the lobby
  • Conduct morning prep activities
  • Provide friendly, fast and accurate service

Job Criteria

Experience

No experience required


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