Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $17.00
Benefits
flexible schedule
Employee Discounts
Training and Development
Supportive team environment
Career advancement opportunities
Job Description
This opportunity is with an independently owned and operated Dunkin' franchise, a well-established leader in the quick-service restaurant industry known for its coffee, baked goods, and breakfast sandwiches. Dunkin' has a rich heritage of delivering quality food and beverages with a focus on speed and customer satisfaction, making it a favored destination for guests seeking dependable, tasty, and affordable menu options. As part of a global brand family, this franchise combines strong community connection with the backing of a nationally recognized company. The franchise owner is responsible for daily operations including setting local wage and benefit programs, ensuring a unique work environment tailored to the community it serves.
The Crew Member role at this Dunkin' franchise is essential in upholding the high standards of guest experience and operational excellence. Crew Members are the frontline representatives who interact directly with customers, making a positive impression through excellent service and attention to detail. This full-time or part-time position emphasizes working as part of a motivated team that communicates effectively, supports operational goals, and maintains cleanliness and food safety standards. Crew Members engage in various duties ranging from preparing and serving menu items to managing transactions and ensuring a clean and welcoming environment for guests.
In this role, you will be expected to prioritize guest satisfaction by attentively responding to customer needs and resolving issues with urgency and professionalism. Training and development are integral parts of the job, supporting career growth within the restaurant. The role requires adherence to brand standards, cleanliness protocols, cash handling procedures, and safety practices, ensuring a profitable and safe operation. The position is ideally suited for individuals who thrive in fast-paced environments, enjoy teamwork, and are passionate about delivering exceptional guest experiences. Fluency in English and basic math skills are necessary to successfully fulfill job responsibilities, including managing money and operating restaurant equipment according to age requirements.
Joining this Dunkin' team means becoming part of a company culture that values respect, accountability, and continuous improvement. Crew Members are empowered to contribute to restaurant success by following established protocols and bringing a positive attitude to the workplace. This opportunity is especially well-suited for those interested in gaining valuable experience in the food service industry while working with a recognized and respected brand.
The Crew Member role at this Dunkin' franchise is essential in upholding the high standards of guest experience and operational excellence. Crew Members are the frontline representatives who interact directly with customers, making a positive impression through excellent service and attention to detail. This full-time or part-time position emphasizes working as part of a motivated team that communicates effectively, supports operational goals, and maintains cleanliness and food safety standards. Crew Members engage in various duties ranging from preparing and serving menu items to managing transactions and ensuring a clean and welcoming environment for guests.
In this role, you will be expected to prioritize guest satisfaction by attentively responding to customer needs and resolving issues with urgency and professionalism. Training and development are integral parts of the job, supporting career growth within the restaurant. The role requires adherence to brand standards, cleanliness protocols, cash handling procedures, and safety practices, ensuring a profitable and safe operation. The position is ideally suited for individuals who thrive in fast-paced environments, enjoy teamwork, and are passionate about delivering exceptional guest experiences. Fluency in English and basic math skills are necessary to successfully fulfill job responsibilities, including managing money and operating restaurant equipment according to age requirements.
Joining this Dunkin' team means becoming part of a company culture that values respect, accountability, and continuous improvement. Crew Members are empowered to contribute to restaurant success by following established protocols and bringing a positive attitude to the workplace. This opportunity is especially well-suited for those interested in gaining valuable experience in the food service industry while working with a recognized and respected brand.
Job Requirements
- High school diploma or equivalent preferred
- prior food service experience is a plus but not required
- ability to stand for extended periods
- ability to communicate clearly in English
- ability to work flexible hours including weekends and holidays
- must meet minimum age requirements to operate restaurant equipment
- able to follow instructions and work as part of a team
- basic math skills required for cash handling
Job Qualifications
- Must be able to fluently speak/read English
- capable of counting money and making change
- able to operate restaurant equipment minimum age requirements may apply
- guest focus - anticipate and understand guests’ needs and exceed their expectations
- passion for results - set compelling targets and deliver on commitments
- problem solving and decision making - make good decisions based on analysis experience and judgment
Job Duties
- Communicate appropriately with fellow team members treating others fairly and with respect
- respond positively to feedback and direction given
- hold themselves accountable for their responsibilities on their shift
- adhere to schedule and arrive ready to work on time
- hold guests as highest priority and ensure each guest is highly satisfied with his/her experience
- respond to specific guest needs and resolve problems with a sense of urgency
- adhere to brand standards and systems delivering quality food and beverage to each guest
- maintain a clean and neat workstation complete thorough cleaning of guest areas as directed
- complete all required training and support the training of other team members
- effectively execute restaurant standards and marketing initiatives
- prepare all products following appropriate recipes and procedures
- follow all procedures related to cash cleanliness food safety and restaurant safety and security
- comply with all restaurant brand and franchisee policies
Job Criteria
Experience
No experience required
Job Location
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