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Crew Member

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $19.00 - $1.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
Retirement Plan
Life insurance
Tuition Reimbursement
Employee assistance program
Training
Referral program

Job Description

HMSHost is a global hospitality company known for its commitment to exceptional service and quality in the food and beverage industry. With a considerable presence in airports, travel plazas, and other high-traffic locations worldwide, HMSHost offers a dynamic workplace where employees have access to extensive training, career growth opportunities, and comprehensive benefits. The company prides itself on fostering a culture that values loyalty, respect, and a sense of belonging, making it an employer of choice for individuals seeking long-term career advancement in the hospitality sector. HMSHost’s operations focus on enhancing the travel experience by providing excellent food services that cater to diverse consumer needs, with an emphasis on consistency, quality, and customer satisfaction.

Joining HMSHost means becoming part of a team dedicated not only to serving food and beverages but also to acting as ambassadors for their communities by helping travelers feel comfortable and cared for while on the move. HMSHost is proud of offering competitive wages starting at $19.00 per hour, supplemented by a variety of benefits including health, dental, and vision insurance, paid time off, holiday pay, meal and transportation benefits, a 401(k) with company match, life insurance, tuition reimbursement, employee assistance programs, and various career development initiatives.

The Crew Member role at HMSHost is a vital position responsible for supporting the efficient operation of a fast food or food service establishment within the company’s network. This entry-level role requires enthusiasm, dedication, and the ability to perform a variety of tasks primarily focused on food preparation, customer service, and maintaining cleanliness and inventory control. Crew Members contribute directly to the guest experience by keeping the environment clean, stocking supplies, assisting in kitchen operations, and upholding HMSHost’s standards for quality and service. This position is non-exempt and ideal for individuals who enjoy fast-paced work environments and have a passion for serving others.

Key responsibilities include greeting customers warmly, preparing food according to company standards, operating kitchen equipment such as fryers and microwaves, managing inventory, and ensuring the dining and work areas are clean and well-stocked. Crew Members must be capable of physical tasks such as lifting and moving supplies, and they should possess strong communication skills to interact effectively with customers and team members. The role offers a foundation for those interested in advancing within HMSHost’s extensive network, supported by training programs and opportunities to grow into supervisory or specialized positions.

HMSHost fosters an inclusive work environment, emphasizing equal employment opportunities regardless of race, gender, age, disability, veteran status, or other protected characteristics. The company encourages diversity and promotes a workplace where every team member feels valued and respected. This supportive culture combined with competitive salaries and comprehensive benefits makes HMSHost an excellent choice for individuals seeking a rewarding career in hospitality. By joining HMSHost, employees not only gain competitive pay but also the chance to develop their skills, contribute to a positive customer experience, and advance their career in a thriving, globally respected company.

Job Requirements

  • ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • ability to bend, twist, and stand to perform normal job functions
  • ability to speak, read and comprehend instructions, short correspondence and policy documents
  • ability to converse comfortably with customers
  • customer service and cash handling experience preferred

Job Qualifications

  • ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • ability to bend, twist, and stand to perform normal job functions
  • ability to speak, read and comprehend instructions, short correspondence and policy documents
  • ability to converse comfortably with customers
  • customer service and cash handling experience preferred

Job Duties

  • cleans and stocks customer eating area, workstations, and equipment
  • greets all customers with a smile and friendly greeting and follows all HMSHost customer service policies and procedures
  • maintains a solid knowledge of product and services available in unit
  • transfers supplies and equipment between storage and work areas by hand or cart
  • assists with a variety of kitchen-related functions as needed
  • receives inventory, move and lift food and beverage products and supplies
  • performs all other responsibilities as directed by the business or as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


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