HMSHost logo

Crew Member

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $17.00 - $1.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program

Job Description

HMSHost is a leading global hospitality company renowned for its excellent food and beverage services in travel venues such as airports, motorways, and railway stations. With a strong commitment to service, HMSHost offers substantial resources, comprehensive training programs, and numerous opportunities for career advancement. Founded with a vision to enhance the traveler experience, HMSHost operates a wide network of restaurants and food services worldwide, delivering high-quality service and variety to customers on the move. The company prides itself on building trust and loyalty within its workforce through engaging work experiences, competitive wages, and robust employee benefits.

Working at HMSHost means being part of a dynamic team dedicated not only to serving food but also to acting as ambassadors who help travelers feel welcomed and cared for. This philosophy fosters a collaborative and inclusive environment where employees can thrive, have fun, and grow both personally and professionally. HMSHost understands that their success is deeply connected to the happiness and dedication of their employees, and thus they emphasize creating a supportive workplace culture. HMSHost offers competitive pay starting at $17.00 per hour, making it a rewarding place to start or continue a career in hospitality.

The Crew Member role at HMSHost is crucial for maintaining the fast-paced and efficient operation of fast food establishments managed by the company. As a Crew Member, individuals perform a variety of duties that ensure food safety, quality, and customer satisfaction. Responsibilities include cleaning and stocking food and customer areas, preparing and serving food, operating kitchen equipment, assisting in inventory management, and ensuring compliance with customer service policies. The position involves hands-on operational tasks such as working fryers and microwaves, managing food preparation lines, and supporting kitchen processes.

This role is designed for individuals who are enthusiastic, customer-oriented, and able to work well in a team environment. The Crew Member must maintain a positive and friendly demeanor, greet customers warmly, and provide knowledgeable assistance regarding products and services. Attention to detail and a commitment to cleanliness and safety are essential, as these factors directly impact the customer experience and the operational efficiency of the food service establishment.

HMSHost supports its Crew Members with ongoing training opportunities and career growth pathways, nurturing potential future leaders within the company. The Crew Member position is non-exempt and requires individuals who can effectively communicate, follow instructions, and engage positively with both customers and coworkers. Physical stamina is also important, as the role requires bending, twisting, standing, and handling inventory and supplies safely.

Joining HMSHost means joining a community that values diversity, promotes equal employment opportunity, and adheres strictly to anti-discrimination laws and regulations. The company offers an array of benefits including health, dental, and vision insurance, paid time off, holiday pay, meal and transportation benefits, a 401(k) retirement plan with company match, life insurance, tuition reimbursement, and an employee assistance program. Additionally, HMSHost provides a referral program where employees can earn bonuses for recommending friends to join the team.

All these aspects make HMSHost an ideal employer for those seeking a career in hospitality with the balance of competitive compensation, comprehensive benefits, and supportive professional development. Whether you are starting your career or looking to grow within the food service industry, a position at HMSHost offers valuable experience and a chance to be part of a respected global brand dedicated to excellence in travel hospitality.

Job Requirements

  • High school diploma or equivalent preferred
  • prior customer service experience preferred
  • ability to bend, twist, and stand for extended periods
  • ability to follow verbal and written instructions
  • excellent communication skills
  • ability to work in fast-paced environment
  • physical ability to lift and move supplies

Job Qualifications

  • Ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • ability to bend, twist, and stand to perform normal job functions
  • ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
  • customer service experience preferred
  • cash handling experience preferred

Job Duties

  • Cleans and stocks customer eating area and workstations and equipment
  • greets all customers with a smile and friendly greeting and follows all HMSHost customer service policies and procedures
  • maintains a solid knowledge of product and services available in unit
  • transfers supplies and equipment between storage and work areas by hand or cart
  • assists with a variety of kitchen-related functions as needed
  • receives inventory
  • move and lift food and beverage products and supplies

Job Criteria

Experience

Entry Level (1-2 years)


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