Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $20.00 - $21.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Career advancement opportunities
training programs
flexible scheduling
Retirement Plan

Job Description

Domino's Pizza is a globally recognized leader in the quick-service pizza delivery industry. Known for its commitment to customer satisfaction and innovative technology, Domino's has continually expanded its footprint with thousands of locations worldwide. This iconic pizza company offers not only delicious menu options but also a thriving work culture centered on growth, opportunity, and teamwork. As a fast-growing establishment, Domino's values employees who are dedicated, personable, and passionate about delivering excellent customer experiences. The company's growth trajectory means that there are ample advancement opportunities available for team members interested in climbing the ladder, whether into management roles or other operational capacities within the brand.

The Customer Service Representative position at Domino's Pizza is integral to maintaining the company's high standards of customer service and operational excellence. This role offers a dynamic work environment suitable for those seeking either a primary job, a hobby, or supplemental employment. Customer Service Representatives at Domino's are the frontline connectors between the company and its customers. They are responsible for handling telephone orders, taking care of customers both in-person and over the phone, and assisting in the preparation and maintenance of the store. This position demands strong communication skills, an ability to operate various equipment, and a friendly, professional attitude. It also involves key tasks such as stocking ingredients, preparing products, maintaining cleanliness and inventory, and accurately processing order payments.

This opportunity is perfect for individuals who thrive in fast-paced settings and enjoy working as part of a team. Whether you are seeking to gain new skills, earn extra income, or embark on a career path in the retail food industry, Domino's provides a supportive and engaging workplace that encourages personal and professional growth. The employment is typically hourly, and salary details depend on location and experience, but the role includes opportunities for wage increases and promotions based on performance and commitment. Those who excel in this role often have the chance to transition into management or other leadership roles, with comprehensive training and support provided along the way.

Joining Domino's as a Customer Service Representative means becoming part of a company known for its innovative ordering platforms, dedication to customer satisfaction, and commitment to team member development. From the use of technology to streamline order taking to fostering a collaborative atmosphere in stores, Domino's invests in its people, ensuring they have the necessary tools and environment for success. If you possess a vibrant personality, strong communication skills, and reliability, this is an excellent position to start or continue your career journey in the food service industry, with the potential to explore numerous avenues for advancement and growth within a globally trusted brand.

Job Requirements

  • must be 18 years of age or older
  • general job duties for all store team members
  • operate all equipment
  • stock ingredients from delivery area to storage, work area, walk-in cooler
  • prepare product
  • receive and process telephone orders
  • take inventory and complete associated paperwork
  • clean equipment and facility approximately daily

Job Qualifications

  • ability to comprehend and give correct written instructions
  • ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
  • ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
  • must be able to make correct monetary change
  • verbal, writing, and telephone skills to take and process orders
  • motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
  • ability to enter orders using a computer keyboard or touch screen

Job Duties

  • operate all equipment
  • stock ingredients from delivery area to storage, work area, walk-in cooler
  • prepare product
  • receive and process telephone orders
  • take inventory and complete associated paperwork
  • clean equipment and facility approximately daily
  • communicate verbally with customers and co-workers to process orders both over the phone and in person

Job Criteria

Experience

No experience required


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