Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $10.00 - $12.00
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Work Schedule

Flexible
Day Shifts
Fixed Shifts
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Benefits

employee discount
flexible schedule
Paid training
Fixed schedule
Opportunity for raises and promotions
fun work atmosphere
Ability to pick up additional shifts

Job Description

Jimmy John's is a fast-casual restaurant chain renowned for serving fresh, high-quality sandwiches quickly and efficiently. Since the inception of the first Jimmy John's sandwich shop by its founder Jimmy, the company has established itself as an industry leader committed to delivering exceptional customer service and maintaining a fun, upbeat work environment. Operating with a motto of 'Freaky Fast,' Jimmy John's has built its reputation by preparing sandwiches in 30 seconds or less and ensuring customer deliveries arrive within 20 minutes. This fast-paced yet friendly culture makes Jimmy John's a unique place to work, fostering teamwork and customer satisfaction at every level.

The role of an Inshop Crew Member at Jimmy John's is integral to maintaining the company's promise of speed, quality, and customer service. This position is part-time and involves a variety of tasks central to the smooth operation of a busy sandwich shop. Beyond simply making sandwiches, crew members are involved in greeting customers warmly, taking orders over the phone and the register, helping with product preparation, and ensuring a clean and welcoming environment inside the restaurant. The job demands a high-energy individual comfortable with a fast-paced work setting and committed to upholding the company's standards of excellence.

Jimmy John's values teamwork deeply, expecting all employees to contribute to an upbeat, collaborative atmosphere. Employees are considered 'rock stars' and are encouraged to take pride in representing the brand's fresh and fast food. Training includes memorizing the menu and learning about the product to effectively assist customers and maintain quality. The company also emphasizes safety and cleanliness, requiring adherence to all food, safety, and security guidelines.

Working at Jimmy John's comes with numerous advantages. The company offers fixed schedules, meaning shifts are consistent and predictable, providing greater work-life balance compared to varying schedules. Employees can also pick up additional shifts to increase their hours as desired. Management is made up of individuals who started as in-store workers or drivers, highlighting opportunities for growth and promotion within the company. Local ownership and a network of 22 stores in the Charlotte area with over 400 employees create a supportive and familiar community environment. Employees enjoy a clear path to raises and promotions based on performance, reinforcing the company’s commitment to career development. Additionally, part-time workers benefit from perks like employee discounts, flexible scheduling, and paid training.

Jimmy John's franchisees independently handle their hiring and employment matters, ensuring local management is accessible and responsive. The company is an equal opportunity employer fostering diversity and inclusion across all its locations. Joining Jimmy John's means becoming part of a dynamic team dedicated not only to exceptional food and service but also to making a meaningful impact within the community and work culture. If you thrive in fast-paced settings, enjoy working as part of a team, and want to be part of a positive and growth-oriented environment, the Inshop Crew Member position at Jimmy John's is a compelling opportunity to launch or advance your career in the food service industry.

Job Requirements

  • Greet and thank every customer with a smile and eye contact
  • foster an environment of teamwork
  • deliver an exceptional customer experience
  • execute quality store operations
  • maintain a clean store and small wares
  • adhere to all food, safety and security guidelines
  • operate cash register and handle cash transactions while adhering to all cash handling policies
  • have day-time availability and be able to work high volume lunches
  • ability to stand, bend, reach and scoop throughout assigned shift

Job Qualifications

  • High school diploma or equivalent preferred
  • previous customer service or food service experience is a plus
  • ability to memorize and recall menu items
  • excellent communication and interpersonal skills
  • ability to handle cash transactions accurately
  • availability to work day-time hours including lunch shifts
  • ability to perform physical tasks such as standing, bending, and reaching during shift

Job Duties

  • Greet and thank every customer with a smile and eye contact
  • foster an environment of teamwork
  • deliver an exceptional customer experience
  • execute quality store operations
  • maintain a clean store and small wares
  • adhere to all food, safety and security guidelines
  • operate cash register and handle cash transactions
  • work day-time shifts including high volume lunches
  • stand, bend, reach and scoop throughout assigned shift

Job Criteria

Experience

Entry Level (1-2 years)


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