Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
vision plan
dental plan
401k plan
Paid vacation
Job Description
WKS Restaurant Group is a dynamic and rapidly growing multi-concept franchise restaurant developer and operator, proudly managing over 300 stores across 17 states. As a licensed franchisee of well-known brands such as El Pollo Loco, Wendy's, Denny's, Krispy Kreme Doughnuts, Blaze Pizza, and Corner Bakery Café, WKS Restaurant Group emphasizes quality service, consistency, and an exceptional customer experience across its diverse portfolio. With a commitment to excellence and operational efficiency, WKS continues to expand its footprint in the restaurant industry, offering exciting career opportunities for individuals passionate about hospitality and working in a fast-paced environment.
Within this thriving organization, the role of a Full-Time Crew Member for Wendy's—a leading fast-food restaurant chain renowned for its fresh ingredients, friendly service, and community focus—offers a unique opportunity to be part of a vibrant team dedicated to delivering 'wow' service. This position involves providing courteous and efficient service to customers, ensuring all quality, service, and cleanliness standards are met. The Full-Time Crew Member serves as the front line of customer interaction, greeting guests warmly, suggesting menu items, answering questions, and taking accurate orders to maintain a smooth flow of operations during busy periods.
The role also requires managing food assembly, serving cold drinks, hot beverages, and desserts, processing payments, and assisting with any customer inquiries or complaints. Crew members assist in stock retrieval and preparation of food items, while maintaining orderly eating and serving areas. Adherence to all company policies and procedures is expected to ensure a consistent, high-quality guest experience.
Wendy's and WKS Restaurant Group offer competitive benefits for full-time crew members, including medical insurance eligibility starting the first day of the month following 30 days of employment, as well as vision and dental plans. Employees are eligible to join a 401k plan with up to 4% company matching and immediate vesting after one year of service. Paid vacation is accrued annually, with one week granted after five years of employment. This comprehensive benefits package underscores the organization's commitment to employee well-being and long-term career growth.
Candidates interested in joining Wendy's at WKS Restaurant Group should be at least 16 years old and have a high school diploma or equivalent preferred but not required. No prior experience or formal training is necessary, as on-the-job training and certification such as Crew Leader Certification and Shift Supervisor Certification are available. The role demands basic math and communication skills, common sense reasoning, and the physical ability to perform tasks including standing, walking, lifting, and working near heat sources typical of fast-food kitchens.
This role provides an excellent foundation for career advancement within the franchise network and offers a friendly, supportive workplace culture where customer service and teamwork are highly valued. Whether you are beginning your career or seeking to sharpen your skills in the fast-food industry, Wendy's with WKS Restaurant Group offers a stable and rewarding environment flooded with opportunities for professional growth.
Within this thriving organization, the role of a Full-Time Crew Member for Wendy's—a leading fast-food restaurant chain renowned for its fresh ingredients, friendly service, and community focus—offers a unique opportunity to be part of a vibrant team dedicated to delivering 'wow' service. This position involves providing courteous and efficient service to customers, ensuring all quality, service, and cleanliness standards are met. The Full-Time Crew Member serves as the front line of customer interaction, greeting guests warmly, suggesting menu items, answering questions, and taking accurate orders to maintain a smooth flow of operations during busy periods.
The role also requires managing food assembly, serving cold drinks, hot beverages, and desserts, processing payments, and assisting with any customer inquiries or complaints. Crew members assist in stock retrieval and preparation of food items, while maintaining orderly eating and serving areas. Adherence to all company policies and procedures is expected to ensure a consistent, high-quality guest experience.
Wendy's and WKS Restaurant Group offer competitive benefits for full-time crew members, including medical insurance eligibility starting the first day of the month following 30 days of employment, as well as vision and dental plans. Employees are eligible to join a 401k plan with up to 4% company matching and immediate vesting after one year of service. Paid vacation is accrued annually, with one week granted after five years of employment. This comprehensive benefits package underscores the organization's commitment to employee well-being and long-term career growth.
Candidates interested in joining Wendy's at WKS Restaurant Group should be at least 16 years old and have a high school diploma or equivalent preferred but not required. No prior experience or formal training is necessary, as on-the-job training and certification such as Crew Leader Certification and Shift Supervisor Certification are available. The role demands basic math and communication skills, common sense reasoning, and the physical ability to perform tasks including standing, walking, lifting, and working near heat sources typical of fast-food kitchens.
This role provides an excellent foundation for career advancement within the franchise network and offers a friendly, supportive workplace culture where customer service and teamwork are highly valued. Whether you are beginning your career or seeking to sharpen your skills in the fast-food industry, Wendy's with WKS Restaurant Group offers a stable and rewarding environment flooded with opportunities for professional growth.
Job Requirements
- Must be 16 years old or older
- Ability to stand, walk, sit, and use hands to handle and feel
- Ability to reach with hands and arms, climb, stoop, kneel, crouch, or crawl
- Ability to lift at least 20 pounds
- Exposure to high heat from grill and fryer equipment and cooking materials
- Must follow all company policies and procedures
Job Qualifications
- No prior experience or training required
- High school diploma preferred but not required
- Ability to read and comprehend simple instructions and short correspondence
- Ability to write simple correspondence
- Effective presentation skills in one-on-one and small group situations
- Ability to add and subtract two-digit numbers and multiply and divide with 10’s and 100’s
- Ability to perform mathematical operations using American money, weight, volume, and distance units
- Ability to apply common sense understanding to carry out simple one- or two-step instructions
- Ability to deal with standardized situations with occasional or no variables
- Crew Leader Certification
- Shift Supervisor Certification
Job Duties
- Greets the customer
- Suggestive sale and answer questions about products
- Records the customer’s order
- Stages customers in serpentine area to maintain a smooth customer flow
- Selects requested food items from serving or storage areas and assembles items on serving tray or in takeout bag
- Serves cold drinks, hot beverages, and desserts
- Receives payment
- Assists customers with questions or complaints
- Retrieves raw food stock and places at appropriate station for preparation
- Performs duties to prepare food
- Maintains orderly eating and serving areas
- Ensures that he or she follows all company issued policies and procedures
Job Criteria
Experience
No experience required
Job Location
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