Crew Member

WKS Restaurant Group is a dynamic and rapidly growing multi-concept franchise restaurant developer and operator with an impressive portfolio of over 300 stores spread across 17 states. As a licensed franchisee, WKS proudly operates major brand names including El Pollo Loco, Wendy's, Denny's, Krispy Kreme Doughnuts, Blaze Pizza, and Corner Bakery Café. The company's growth trajectory reflects its commitment to providing exceptional dining experiences while supporting franchisees who deliver consistent quality and service across all locations. Known for its dedication to employee development and community engagement, WKS Restaurant Group offers a robust platform for career advancement within the food service industry.

Wendy's, renowned for its fresh, made-to-order meals and signature square-shaped beef patties, is a leading fast-food restaurant brand under the WKS umbrella. The company prides itself on delivering excellent customer service with a focus on speed, quality, and cleanliness. As part of this dynamic environment, the Crew Member role at Wendy's is integral to maintaining the brand's standards and exceeding customer expectations. This position is full-time and available at franchise locations operated by WKS Restaurant Group, with competitive benefits including medical, vision, dental insurance, a 401k plan with company match, and paid vacation.

As a Wendy's Crew Member, you will be the frontline ambassador for the brand, tasked with engaging customers warmly and efficiently. Your duties will involve greeting customers, managing order-taking with accuracy, and suggesting menu items to enhance customer satisfaction. You will handle food preparation tasks, ensuring orders are assembled correctly, and manage beverage and dessert service. Additionally, the role includes managing customer payments, addressing inquiries and complaints to uphold customer relations, and maintaining cleanliness and order in the dining and serving areas. Physical demands are varied and include standing, walking, lifting up to 20 pounds, and occasional exposure to cooking heat. This position demands excellent communication skills, basic math abilities, and the capacity to follow company policies and procedures.

This role also offers opportunities for certification such as Crew Leader and Shift Supervisor, supporting career growth within the restaurant industry. New employees do not require prior experience, although a high school diploma is preferred. Eligibility for benefits begins shortly after employment, making this a desirable opportunity for individuals seeking long-term employment with advancement potential in a supportive, team-oriented environment. Join Wendy's at WKS Restaurant Group and be part of a company that values service excellence, employee growth, and customer satisfaction.