
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
401k plan
Paid vacation
Career advancement opportunities
Job Description
WKS Restaurant Group is a dynamic, rapidly growing multi-concept franchise restaurant developer and operator managing over 300 stores across 17 states. As a licensed franchisee of leading brands including El Pollo Loco, Wendy's, Denny's, Krispy Kreme Doughnuts, Blaze Pizza, and Corner Bakery Café, WKS Restaurant Group leverages its extensive experience and commitment to quality to deliver outstanding dining experiences. The company is known for its dedication to customer satisfaction, strong operational standards, and fostering a positive work environment for employees. WKS prioritizes growth and innovation in the restaurant industry, ensuring employees have access to career advancement opportunities and comprehensive benefits. This reputation for excellence makes WKS Restaurant Group an appealing employer for individuals passionate about the food service industry.
The role being offered is a Full-Time Crew Member position at one of the Wendy's franchise locations operated by WKS Restaurant Group. This position is designed for enthusiastic and dedicated individuals who excel at providing exceptional customer service in a fast-paced environment. The primary focus is to exceed customer expectations by delivering "wow! service" while maintaining high standards of quality, cleanliness, and operational efficiency. Crew members at Wendy's are essential frontline employees responsible for greeting customers warmly, accurately recording orders, suggesting menu items, and ensuring smooth customer flow in the restaurant. They also play an important role in food preparation, maintaining clean eating and serving areas, and upholding company policies and procedures.
As a Crew Member, you will be expected to create a welcoming environment, demonstrate a strong work ethic, and be attentive to guest needs. The position offers an opportunity to develop valuable skills in communication, teamwork, and food service operations. There is no prior experience required, and a high school diploma is preferred but not mandatory, making this role accessible for many candidates. Additionally, employees will be trained on important skills such as handling payments, managing inventory, and complying with food safety standards. The work is physically active and may require standing, walking, lifting, and working near hot kitchen equipment. WKS Restaurant Group supports a culture of respect and continuous improvement, making this a great entry point for a career within one of the country’s most recognized fast-food brands.
The job is a full-time position with competitive benefits starting early in employment. These benefits include medical, dental, and vision insurance eligibility shortly after hire, a 401(k) plan with a company match, and paid vacation accrued after five years. Certifications such as Crew Leader and Shift Supervisor are available for career advancement. Employees must be at least 16 years of age to apply. Since this opportunity is with a franchisee, compensation and benefits may vary slightly from company-owned Wendy's locations. However, the chance to work with a respected franchise group like WKS Restaurant Group offers strong potential for growth and rewarding career experiences in the food service industry.
The role being offered is a Full-Time Crew Member position at one of the Wendy's franchise locations operated by WKS Restaurant Group. This position is designed for enthusiastic and dedicated individuals who excel at providing exceptional customer service in a fast-paced environment. The primary focus is to exceed customer expectations by delivering "wow! service" while maintaining high standards of quality, cleanliness, and operational efficiency. Crew members at Wendy's are essential frontline employees responsible for greeting customers warmly, accurately recording orders, suggesting menu items, and ensuring smooth customer flow in the restaurant. They also play an important role in food preparation, maintaining clean eating and serving areas, and upholding company policies and procedures.
As a Crew Member, you will be expected to create a welcoming environment, demonstrate a strong work ethic, and be attentive to guest needs. The position offers an opportunity to develop valuable skills in communication, teamwork, and food service operations. There is no prior experience required, and a high school diploma is preferred but not mandatory, making this role accessible for many candidates. Additionally, employees will be trained on important skills such as handling payments, managing inventory, and complying with food safety standards. The work is physically active and may require standing, walking, lifting, and working near hot kitchen equipment. WKS Restaurant Group supports a culture of respect and continuous improvement, making this a great entry point for a career within one of the country’s most recognized fast-food brands.
The job is a full-time position with competitive benefits starting early in employment. These benefits include medical, dental, and vision insurance eligibility shortly after hire, a 401(k) plan with a company match, and paid vacation accrued after five years. Certifications such as Crew Leader and Shift Supervisor are available for career advancement. Employees must be at least 16 years of age to apply. Since this opportunity is with a franchisee, compensation and benefits may vary slightly from company-owned Wendy's locations. However, the chance to work with a respected franchise group like WKS Restaurant Group offers strong potential for growth and rewarding career experiences in the food service industry.
Job Requirements
- No prior experience or training required
- Must be 16 years old or older
- Ability to stand, walk, sit, use hands, reach, climb, stoop, kneel, crouch, and lift at least 20 pounds
- Exposure to heat from grill and fryer equipment and cooking materials
- Ability to perform simple calculations with money, measurements, and volumes
- Must follow all company policies and procedures
- Ability to communicate effectively
- Basic reading and writing skills
Job Qualifications
- High school diploma preferred but not required
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Effective communication skills to present information to customers and coworkers
- Basic math skills including addition, subtraction, multiplication, and division with money and measurements
- Ability to follow simple one- or two-step instructions
- Ability to handle standardized situations with occasional variables
- Crew Leader Certification
- Shift Supervisor Certification
Job Duties
- Greets the customer
- Suggestive sale and answer questions about products
- Records the customer’s order
- Stages customers in serpentine area to maintain a smooth customer flow
- Selects requested food items from serving or storage areas and assembles items on serving tray or in takeout bag
- Serves cold drinks, hot beverages, and desserts
- Receives payment
- Assists customers with questions or complaints
- Retrieves raw food stock and places at appropriate station for preparation
- Performs duties to prepare food
- Maintains orderly eating and serving areas
- Ensures that he or she follows all company issued policies and procedures
Job Criteria
Experience
No experience required
Job Location
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