Job Overview

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Employment Type

Part-time
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
flexible schedule
Training and Development
Career advancement opportunities
team environment

Job Description

Jimmy John's is a renowned sandwich franchise known for its commitment to quality and speed since 1983. Located at 33177 Eight Mile Rd, Livonia, MI, this branch continues the legacy of delivering freshly made sandwiches using all-natural meats and fresh veggies sliced in-house daily. The fresh-baked bread and house-made tuna salad, combined with premium ingredients like real Hellmann's mayo, create a unique and delicious product that customers love. Jimmy John's stands out not only for its food but also for its unique approach to customer service and operational efficiency, emphasizing fast delivery and quick service times. The brand prides itself on its "Freaky Fast" service, aiming to serve sandwiches in 30 seconds or less and ensure customer deliveries within 12 minutes. This culture of speed is balanced with maintaining high standards of quality and customer satisfaction.

This particular role at Jimmy John's is for an Inshop Crew Member, a pivotal position within the team that handles multiple responsibilities to ensure the smooth running of the store. The Inshop Crew Member is expected to be a rock star team player, bringing energy and enthusiasm to a fast-paced environment. This role is about more than just making sandwiches quickly; it involves engaging with customers by taking orders over the phone and at the register, maintaining the cleanliness and organization of the restaurant, assisting in food preparation, and supporting various tasks that contribute to the overall customer experience.

Working at Jimmy John's means becoming part of a family that values teamwork and a positive, upbeat workplace where fun meets professionalism. Employees are encouraged to memorize the menu and fully understand the product to represent the brand’s commitment to freshness and quality. The company instills a sense of pride and ownership in its crew members because each person’s contribution impacts the customer’s experience directly. Working hours require daytime availability and the ability to manage high-volume lunch periods, demonstrating flexibility and stamina.

Physical requirements for this role are also significant, as crew members must regularly lift weights between 30 to 40 pounds and be able to stand, bend, reach, and scoop throughout their shifts. The job also demands mobility within cold storage environments where temperatures can range from 40 degrees Fahrenheit down to -10 degrees Fahrenheit. Adherence to food safety, cleanliness, and security guidelines is essential to maintain the store's operational standards and ensure a safe environment for both customers and staff.

While the job details do not specify salary range or employment type explicitly, this position typically offers hourly pay with opportunities for advancement within the company. Jimmy John's is committed to providing an encouraging work environment where individuals can grow their skills and contribute to a team-oriented culture. This role is perfect for those who appreciate fast-paced work, customer interaction, and a chance to be part of a dynamic and reputable sandwich franchise.

Job Requirements

  • Responsible for customer product and service standards
  • foster an environment of teamwork
  • responsible for delivering an exceptional customer and store experience
  • greet and thank every customer with a smile and eye contact
  • execute quality store operations
  • clean store and small wares as necessary
  • adhere to all food, safety and security guidelines
  • must be able to operate cash register and handle cash transactions while adhering to all cash handling policies
  • must have daytime availability and be able to work high volume lunches
  • must be able to lift 30-40 lbs regularly throughout shifts
  • ability to stand, bend, reach and scoop throughout assigned shift
  • ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40 degrees F to -10 degrees F

Job Qualifications

  • Previous customer service experience preferred
  • ability to work in a fast-paced environment
  • excellent communication skills
  • ability to memorize menu items
  • teamwork skills
  • basic cash handling knowledge

Job Duties

  • Make sandwiches fast and accurately
  • take orders over the phone and register
  • maintain a clean store environment
  • assist in prepping product
  • deliver excellent customer service
  • operate the cash register and handle cash transactions
  • adhere to food safety and security guidelines

Job Criteria

Experience

No experience required


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