Crew Member

HMSHost is a global hospitality company dedicated to providing exceptional service and fostering a supportive work environment for its employees. With a broad presence in airport dining and travel hospitality, HMSHost is known for offering its team members the resources, training, and opportunities needed to advance their careers. The company focuses on earning the trust and loyalty of its people by creating a workplace that feels inclusive, engaging, and rewarding. HMSHost strives to be more than just a place to work; it aims to be a community where employees feel they belong, can take pride in their work, and have fun while earning competitive wages and enjoying comprehensive benefits. This approach positions HMSHost as a leader in the hospitality sector, committed to helping travelers feel good on the move while providing employees with rewarding career paths and growth possibilities.

The role of Crew Member at HMSHost involves performing a variety of tasks within a fast-food setting designed to provide quick, efficient, and friendly service to customers. Crew Members play a vital part in the daily operations of the restaurant by ensuring cleanliness and organization in both the customer eating areas and back-of-house workstations. Responsibilities include cleaning and restocking areas, operating kitchen equipment such as fryers and microwaves, manning food preparation production lines, assisting in the kitchen as needed, and maintaining inventory. The position requires working closely with fellow team members and management to maintain a smooth workflow and deliver excellent customer service. This non-exempt position offers an hourly wage ranging from $13.55 to $17.00, reflecting a commitment to providing competitive compensation.

Crew Members are expected to greet customers warmly and adhere to HMSHost's customer service policies, thereby reinforcing a positive experience for travelers and guests. They must also keep a solid understanding of the products and services available and assist with the physical handling of inventory, including receiving and transporting goods. The role requires physical activities such as bending, twisting, standing for extended periods, and lifting supplies, emphasizing the need for stamina and an active work ethic. Prior experience in customer service and cash handling is preferred but not mandatory, and the job demands strong communication skills to follow instructions accurately and interact comfortably with customers and coworkers alike.

Joining HMSHost as a Crew Member means becoming part of a team that values diversity, inclusion, and equal opportunity. The company actively promotes a drug-free workplace and prohibits discrimination or harassment based on protected characteristics such as race, gender identity, sexual orientation, disability, and veteran status. HMSHost encourages candidates who share its passion for excellent customer service and a positive workplace culture to apply. This role is ideal for individuals looking to develop their hospitality skills, enjoy a dynamic working environment, and grow within a reputable global company that prioritizes employee well-being and career advancement.