Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

flexible schedules
Fast access to wages with PayActiv
Opportunities for advancement
A fun work environment
Casual dress code
401K with company match
Medical, dental, and vision coverage
50% employee discount on one meal per shift

Job Description

Wendy's is a renowned fast-food restaurant chain known for its fresh, high-quality ingredients and commitment to customer satisfaction. Established in 1969, Wendy's has grown to become one of the largest quick-service restaurant chains globally, offering a menu family favorites such as fresh hamburgers, chicken sandwiches, salads, and beverages. Wendy's upholds a culture of respect, inclusivity, and opportunity for all team members. At the Springfield, MA location at 1290 Saint James Ave, Wendy's is dedicated to providing a welcoming environment for both guests and employees alike, encouraging growth and learning within a fun, fast-paced setting.

The Crew Member position at Wendy's Springfield location is an essential role that involves engaging with customers, preparing and serving food, and ensuring a clean and safe environment. This role requires a versatile individual who is cross-trained in multiple stations to meet the dynamic needs of the restaurant. Crew Members play a vital part in delivering excellent customer service by greeting guests enthusiastically, preparing menu items to brand standards, and maintaining communication between team members. Physical endurance is essential for this role as it requires standing for extended periods and lifting up to 50 pounds. Wendy's also promotes equal opportunity and supports accommodations under the ADA for qualified employees with disabilities.

In this role, Crew Members have the chance to work flexible schedules, benefit from fast access to wages via PayActiv, and grow professionally with opportunities for advancement within the company. The job offers a casual dress code, including company-provided t-shirts and jeans, contributing to a relaxed work atmosphere. Qualified employees may also avail themselves of medical, dental, and vision benefits, a 401k plan with company match, and enjoy a 50% employee discount on meals during shifts. Team members at Wendy's are encouraged to bring a positive attitude, a strong work ethic, and excellent communication skills to build a supportive and customer-focused workplace. This position is ideal for individuals who are team-oriented, dependable, adaptable, and passionate about delivering quality service in a fast-paced environment.

Job Requirements

  • At least 16 years of age
  • have reliable transportation
  • perform physical demands of the job including standing for long periods of time and lifting up to 50 pounds

Job Qualifications

  • Ability to multitask
  • ability to work at a quick, efficient and thorough pace
  • team-oriented, adaptable, dependable and strong work ethic
  • positive attitude
  • customer service-oriented
  • ability to communicate effectively with guests and team members

Job Duties

  • Greeting and serving guests with enthusiasm, courtesy and hospitality
  • preparing and serving food as needed
  • smiling and connecting with internal and external customers
  • assisting in opening or closing procedures
  • meeting the physical demands including standing for long periods and lifting up to 50 lbs
  • ensuring clear communication between register and food line staff
  • being knowledgeable of the brand and menu items
  • following sanitation and safety procedures
  • greeting customers to make them feel comfortable and welcome

Job Criteria

Experience

Entry Level (1-2 years)


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