Crew Member

Group 120 Inc., doing business as Jimmy John's, operates as an independently owned and operated franchise within the renowned Jimmy John's Franchise, LLC system. This establishment is a vibrant and energetic fast-food restaurant specializing in delivering high-quality sandwiches quickly to customers. Located at 138 S Michigan St, South Bend, Indiana, this franchise emphasizes exceptional customer service, efficiency, and maintaining a clean, inviting environment for both customers and staff. Jimmy John’s has established a reputation for its fresh ingredients and prompt service, catering to the needs of the local community with a fast-paced work atmosphere.

At Group 120 Inc., the role of In-Store Crew Member is vital in ensuring the seamless operation of day-to-day activities within the store. The position is designed for individuals who thrive in a dynamic environment, enjoy interacting with customers, and have a commitment to excellence in food preparation and service standards. The In-Store Crew Members participate in an in-shop tipping pool, with the tips conveniently included in the employee's biweekly paycheck, providing an additional earning opportunity beyond the base hourly wage. The pay range for this role is between $12.00 and $14.00 per hour, with both part-time and full-time schedules available to accommodate diverse personal needs.

The responsibilities of the In-Store Crew Member revolve around rapidly preparing Jimmy John’s signature sandwiches to meet consistent brand standards, delivering a quality product with precision and speed. Crew members assist customers directly inside the restaurant or over the phone, ensuring orders are processed accurately and with friendly, professional service. Maintaining a hospital level of cleanliness throughout the store is a critical function, supporting a safe and pleasant dining experience for guests. Crew members also prep food products as needed throughout their shifts, keeping inventory ready and organized for peak service times.

Training for this role is thorough and supportive, typically lasting two to three weeks. New hires benefit from a blend of instructional videos and hands-on, hip-to-hip coaching with experienced shift managers to ensure they meet the company’s high standards of food safety, customer service, and operational efficiency. The franchise strongly encourages career growth, with opportunities for advancement into management positions through comprehensive manager training programs hosted at a corporate-level store in Mishawaka.

Working at Group 120 Inc. dba Jimmy John’s offers an environment that values teamwork, professionalism, and a strong work ethic.Flexible scheduling, discounted food options, and clear paths for career development further enhance the employee experience. As an equal opportunity employer, Group 120 Inc. is committed to fostering an inclusive workplace where all team members can succeed and grow. Are you a motivated individual who enjoys fast-paced settings, has a keen eye for detail, and takes pride in superior customer service? This role is an excellent opportunity to join a respected franchise and build a fulfilling career in the food service industry.