Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
401k plan
Paid vacation
Job Description
WKS Restaurant Group is a dynamic and rapidly growing multi-concept franchise restaurant developer and operator, managing over 300 stores across 17 states. As a licensed franchisee, WKS represents well-known brands such as El Pollo Loco, Wendy's, Denny's, Krispy Kreme Doughnuts, Blaze Pizza, and Corner Bakery Café. Their commitment is to deliver excellent customer service and quality across all their establishments, dedicated to providing great dining experiences every day. The group's extensive portfolio and growth in the foodservice industry make it a highly respected leader known for innovation and operational excellence.
This position is within the Wendy's franchise operated by WKS Restaurant Group. Wendy's is a world-renowned fast-food restaurant recognized for its fresh and high-quality menu items, quick service, and inviting atmosphere. The role of a Full-Time Crew Member at Wendy's is critical to ensuring customer satisfaction by exceeding expectations through attentive and courteous service. The crew member is responsible for welcoming customers, taking orders accurately, suggesting menu items, and maintaining the overall cleanliness and organization of the restaurant.
They are tasked with efficiently managing the flow of customers by staging and organizing orders in the serpentine line to assure smooth service. Preparation of food items is also part of the job along with serving beverages and desserts. Handling payment, addressing customer inquiries or complaints, and strictly adhering to company policies and standards are also essential components. The role is designed for individuals who thrive in a fast-paced environment, demonstrate strong communication skills, and value teamwork.
Employment is full-time, and employees become eligible for a comprehensive benefits package including medical insurance starting the first day of the month after 30 days of employment. Vision and dental plans are also offered with the same eligibility. After completing one year of employment, employees can participate in a 401(k) plan with up to 4 percent company match and immediate vesting. Paid vacation of one week is accrued annually after the fifth year anniversary, accruing bi-weekly.
The job requires no prior experience, though a high school diploma is preferred but not required. Basic language, mathematical, and reasoning abilities are necessary to understand instructions, handle transactions, and perform day-to-day activities. Physical requirements include standing, walking, and handling food and equipment, with the ability to lift up to 20 pounds. There may also be exposure to heat and cooking materials common in the foodservice industry.
This opportunity is with an independently owned Wendy's franchise that may have varying compensation and benefits programs compared to company-owned locations. Age requirements specify candidates must be 16 years or older unless otherwise authorized by company leadership. Overall, this position offers a valuable chance to grow within a leading franchise group, gain hands-on experience in restaurant operations, and contribute to delivering memorable dining experiences for customers.
This position is within the Wendy's franchise operated by WKS Restaurant Group. Wendy's is a world-renowned fast-food restaurant recognized for its fresh and high-quality menu items, quick service, and inviting atmosphere. The role of a Full-Time Crew Member at Wendy's is critical to ensuring customer satisfaction by exceeding expectations through attentive and courteous service. The crew member is responsible for welcoming customers, taking orders accurately, suggesting menu items, and maintaining the overall cleanliness and organization of the restaurant.
They are tasked with efficiently managing the flow of customers by staging and organizing orders in the serpentine line to assure smooth service. Preparation of food items is also part of the job along with serving beverages and desserts. Handling payment, addressing customer inquiries or complaints, and strictly adhering to company policies and standards are also essential components. The role is designed for individuals who thrive in a fast-paced environment, demonstrate strong communication skills, and value teamwork.
Employment is full-time, and employees become eligible for a comprehensive benefits package including medical insurance starting the first day of the month after 30 days of employment. Vision and dental plans are also offered with the same eligibility. After completing one year of employment, employees can participate in a 401(k) plan with up to 4 percent company match and immediate vesting. Paid vacation of one week is accrued annually after the fifth year anniversary, accruing bi-weekly.
The job requires no prior experience, though a high school diploma is preferred but not required. Basic language, mathematical, and reasoning abilities are necessary to understand instructions, handle transactions, and perform day-to-day activities. Physical requirements include standing, walking, and handling food and equipment, with the ability to lift up to 20 pounds. There may also be exposure to heat and cooking materials common in the foodservice industry.
This opportunity is with an independently owned Wendy's franchise that may have varying compensation and benefits programs compared to company-owned locations. Age requirements specify candidates must be 16 years or older unless otherwise authorized by company leadership. Overall, this position offers a valuable chance to grow within a leading franchise group, gain hands-on experience in restaurant operations, and contribute to delivering memorable dining experiences for customers.
Job Requirements
- Must be 16 years old or older unless authorized
- Ability to stand, walk, sit, use hands to handle objects
- Ability to reach, climb, stoop, kneel, crouch, or crawl
- Ability to lift at least 20 pounds
- Ability to work in environments with heat exposure and cooking oils
- Must follow all company policies and procedures
Job Qualifications
- No prior experience or training required
- High school diploma preferred but not required
- Ability to read and comprehend simple instructions and correspondence
- Ability to write simple correspondence
- Ability to effectively present information one-on-one and in small groups
- Ability to add and subtract two digit numbers
- Ability to multiply and divide with 10s and 100s
- Ability to perform mathematical operations with American money and measurements
- Ability to apply common sense understanding to follow instructions
- Ability to handle standardized situations with occasional or no variables
- Crew leader certification
- Shift supervisor certification
Job Duties
- Greets the customer
- Suggestive sale and answer questions about products
- Records the customer’s order
- Stages customers in serpentine area to maintain a smooth customer flow
- Selects requested food items from serving or storage areas and assembles items on serving tray or in takeout bag
- Serves cold drinks, hot beverages, and desserts
- Receives payment
- Assists customers with questions or complaints
- Retrieves raw food stock and places at appropriate station for preparation
- Performs duties to prepare food
- Maintains orderly eating and serving areas
- Ensures that he or she follows all company issued policies and procedures
Job Criteria
Experience
No experience required
Job Location
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