Crew Member

WKS Restaurant Group is a dynamic and rapidly expanding multi-concept franchise restaurant developer and operator managing over 300 locations across 17 states. As a licensed franchisee, the company operates renowned brands including El Pollo Loco, Wendy's, Denny's, Krispy Kreme Doughnuts, Blaze Pizza, and Corner Bakery Café, demonstrating a strong presence and commitment to delivering quality food and exceptional service across various dining concepts. Known for its innovative approach and emphasis on operational excellence, WKS Restaurant Group provides employees with a thriving work environment that values growth, teamwork, and customer satisfaction.

This opportunity is with Wendy’s, one of the flagship brands under WKS Restaurant Group’s portfolio. Wendy’s is a leading fast-food restaurant chain known for its fresh ingredients, made-to-order meals, and a welcoming customer experience. The company places high importance on providing service and guest courtesy that goes beyond customer expectations, aiming for "wow! service" delivered in a fast, orderly, and efficient manner to meet rigorous quality, service, and cleanliness standards.

The Full-Time Crew Member role at Wendy’s requires individuals who are enthusiastic about working in a fast-paced food service environment, focused on delivering customer satisfaction through various essential duties. As a crew member, your responsibilities will include greeting customers warmly, facilitating smooth customer flow through efficient staging in the serpentine area, taking and recording orders accurately, and assembling food items on serving trays or takeout bags. You will also be responsible for serving beverages and desserts, handling payments, and assisting customers with questions or concerns to ensure a positive dining experience.

Additionally, crew members will play an active part in food preparation by retrieving raw food stock and preparing items according to company standards. Maintaining orderliness in eating and serving areas is crucial to preserving the restaurant's cleanliness and adhering to safety policies. The position requires compliance with all company-issued policies and procedures to maintain the trusted Wendy’s brand reputation. This role offers an excellent entry point for individuals with no prior food service experience, providing opportunities for skill development through on-the-job training and certification programs such as Crew Leader and Shift Supervisor Certifications.

The employment is full-time, with comprehensive benefits including medical, vision, and dental insurance available starting the first day of the month following 30 days of employment. WKS Restaurant Group also offers a 401k plan with up to 4% company match and immediate vesting once the employee completes one year of service. Employees accrue one week (7 days) of paid vacation annually, beginning after their fifth year of employment. This role requires physical stamina to stand and walk for extended periods, lift up to 20 pounds, and work in conditions near heat sources typical in fast-food kitchens. Candidates must be at least 16 years old to apply.

This position with Wendy’s under the WKS Restaurant Group umbrella represents a career path toward advancement within a nationally recognized franchise system, making it an ideal opportunity for those interested in the quick service restaurant industry with a robust support structure and benefit offerings.