Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
401k plan
Paid vacation
Job Description
WKS Restaurant Group is a dynamic and rapidly expanding multi-concept franchise restaurant developer and operator headquartered in the United States. With a portfolio of over 300 stores across 17 states, WKS Restaurant Group represents some of the most recognized and beloved brands in the industry, including El Pollo Loco, Wendy's, Denny's, Krispy Kreme Doughnuts, Blaze Pizza, and Corner Bakery Café. As a licensed franchisee, WKS is committed to delivering exceptional dining experiences, high-quality food, and excellent customer service. The company fosters a culture of growth, integrity, and community involvement, which has helped it build a solid reputation in the competitive restaurant sector. The organization values its employees and offers various career opportunities to those who are passionate about the hospitality and food service industry.
This opportunity is for a Full-Time Crew Member position at Wendy's, one of the signature brands operated by WKS Restaurant Group. Wendy's is a renowned fast-food restaurant known for its fresh ingredients, quality products, and friendly service. The role is designed for individuals who thrive in a fast-paced environment and are committed to exceeding customer expectations through exemplary service and guest courtesy. As a Crew Member, you will be integral to maintaining the standards of quality, service, and cleanliness that Wendy's is famous for.
In this position, you will greet customers warmly and provide them with a seamless ordering experience by suggesting menu items and addressing any questions they might have about the products. The flow of customers is managed efficiently by staging guests in designated areas, ensuring smooth service during busy periods. You will be responsible for assembling food items accurately, serving beverages and desserts, and handling customer payments with care and professionalism. Additionally, you will assist customers with any concerns or complaints, offering quick and satisfactory resolutions.
The role also involves supporting kitchen operations by retrieving raw food stock, preparing menu items according to company guidelines, and maintaining cleanliness and order in both eating and serving areas. You will adhere strictly to all company policies and procedures, ensuring safety, hygiene, and high standards at all times. This position demands physical stamina as you may be required to stand for long periods, lift up to 20 pounds, and work amidst high heat from cooking equipment.
WKS Restaurant Group offers competitive benefits to full-time crew members at Wendy's, including medical insurance eligibility after 30 days of employment, vision and dental coverage, a 401k plan with company matching, and paid vacation accrual after five years of service. The company also provides career development opportunities, including certification programs for crew leaders and shift supervisors, to support your growth within the organization. This is an excellent career start or continuation in the food service industry for individuals who value teamwork, customer service excellence, and operational efficiency.
This opportunity is for a Full-Time Crew Member position at Wendy's, one of the signature brands operated by WKS Restaurant Group. Wendy's is a renowned fast-food restaurant known for its fresh ingredients, quality products, and friendly service. The role is designed for individuals who thrive in a fast-paced environment and are committed to exceeding customer expectations through exemplary service and guest courtesy. As a Crew Member, you will be integral to maintaining the standards of quality, service, and cleanliness that Wendy's is famous for.
In this position, you will greet customers warmly and provide them with a seamless ordering experience by suggesting menu items and addressing any questions they might have about the products. The flow of customers is managed efficiently by staging guests in designated areas, ensuring smooth service during busy periods. You will be responsible for assembling food items accurately, serving beverages and desserts, and handling customer payments with care and professionalism. Additionally, you will assist customers with any concerns or complaints, offering quick and satisfactory resolutions.
The role also involves supporting kitchen operations by retrieving raw food stock, preparing menu items according to company guidelines, and maintaining cleanliness and order in both eating and serving areas. You will adhere strictly to all company policies and procedures, ensuring safety, hygiene, and high standards at all times. This position demands physical stamina as you may be required to stand for long periods, lift up to 20 pounds, and work amidst high heat from cooking equipment.
WKS Restaurant Group offers competitive benefits to full-time crew members at Wendy's, including medical insurance eligibility after 30 days of employment, vision and dental coverage, a 401k plan with company matching, and paid vacation accrual after five years of service. The company also provides career development opportunities, including certification programs for crew leaders and shift supervisors, to support your growth within the organization. This is an excellent career start or continuation in the food service industry for individuals who value teamwork, customer service excellence, and operational efficiency.
Job Requirements
- Must be 16 years old or older
- Ability to stand, walk, sit, and use hands to handle and feel
- Ability to reach with hands and arms, climb, stoop, kneel, crouch, or crawl
- Ability to lift at least 20 pounds
- Ability to work in high heat environments and with cooking oils
- Ability to read and write simple correspondence
- Ability to perform basic math operations
- Ability to follow company policies and procedures
- Authorized by VPO and HR if under legal age
Job Qualifications
- No prior experience or training required
- High school diploma preferred but not required
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Effective communication skills for one-on-one and small group situations
- Ability to add and subtract two digit numbers and multiply and divide with 10's and 100's
- Ability to perform mathematical operations using American money and units of measurement
- Ability to apply common sense understanding to carry out simple instructions
- Ability to handle standardized situations with occasional or no variables
- Crew Leader Certification
- Shift Supervisor Certification
Job Duties
- Greet the customer
- Suggestive sale and answer questions about products
- Record the customer's order
- Stage customers in serpentine area to maintain a smooth customer flow
- Select requested food items from serving or storage areas and assemble items on serving tray or in takeout bag
- Serve cold drinks, hot beverages, and desserts
- Receive payment
- Assist customers with questions or complaints
- Retrieve raw food stock and place at appropriate station for preparation
- Perform duties to prepare food
- Maintain orderly eating and serving areas
- Ensure that all company policies and procedures are followed
Job Criteria
Experience
No experience required
Job Location
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