Job Overview
Employment Type
Full-time
Benefits
Medical insurance
Vision Insurance
Dental Insurance
401k
Paid vacation
Job Description
WKS Restaurant Group is a dynamic, rapidly growing multi-concept franchise restaurant developer and operator, managing over 300 stores across 17 states. As a licensed franchisee of well-known brands such as El Pollo Loco, Wendy's, Denny's, Krispy Kreme Doughnuts, Blaze Pizza, and Corner Bakery Café, WKS Restaurant Group is committed to delivering exceptional dining experiences through its diverse portfolio of popular restaurant concepts. This extensive presence and variety within the foodservice industry highlight WKS's dedication to innovative franchise development and operational excellence, providing ample opportunities for career growth and skill development within the restaurant sector.
Wendy's, one of the flagship brands under WKS Restaurant Group, is a renowned fast-food restaurant famous for its quality products, efficient service, and clean environment. The team at Wendy's strives to exceed customer expectations by delivering fast and friendly service, ensuring every guest experiences the signature "wow! service." This commitment to customer satisfaction positions Wendy's as a preferred choice for quick-service dining.
The Crew Member role at Wendy's is a critical position designed for individuals passionate about customer service and teamwork. This full-time position focuses on providing excellent guest service in a fast-paced, orderly manner while adhering to quality, service, and cleanliness standards. Crew Members are responsible for greeting customers warmly, suggesting menu items to enhance sales, accurately recording orders, and maintaining smooth customer flow within the restaurant.
In addition to direct customer interaction, Crew Members handle food preparation tasks such as retrieving stock, assembling orders, serving beverages and desserts, and maintaining cleanliness in the dining and serving areas. They must follow all company policies and procedures diligently to ensure operational consistency and safety. This role provides an exceptional opportunity for individuals seeking to enter the hospitality industry without prior experience, offering training and certification opportunities, including Crew Leader and Shift Supervisor certifications.
Wendy's values employees who bring positive energy, effective communication skills, and the ability to follow instructions closely. Candidates must be at least 16 years old and possess basic literacy and numeracy skills to perform their duties effectively. Physically, the role requires standing, walking, lifting up to 20 pounds, and the ability to work in an environment with heat from cooking equipment. WKS Restaurant Group supports its employees with comprehensive benefits such as medical, dental, and vision insurance, a 401k plan with company matching, and paid vacation, reflecting a commitment to employee well-being and career longevity.
Joining Wendy's under WKS Restaurant Group means being part of a vibrant team dedicated to service excellence and personal development in the fast-food industry. Crew Members will gain valuable experience in customer service, food handling, and team collaboration, setting a strong foundation for future advancement within the company and the broader franchise system. This role offers not only employment but also a pathway to grow within a reputable and supportive franchise organization.
Wendy's, one of the flagship brands under WKS Restaurant Group, is a renowned fast-food restaurant famous for its quality products, efficient service, and clean environment. The team at Wendy's strives to exceed customer expectations by delivering fast and friendly service, ensuring every guest experiences the signature "wow! service." This commitment to customer satisfaction positions Wendy's as a preferred choice for quick-service dining.
The Crew Member role at Wendy's is a critical position designed for individuals passionate about customer service and teamwork. This full-time position focuses on providing excellent guest service in a fast-paced, orderly manner while adhering to quality, service, and cleanliness standards. Crew Members are responsible for greeting customers warmly, suggesting menu items to enhance sales, accurately recording orders, and maintaining smooth customer flow within the restaurant.
In addition to direct customer interaction, Crew Members handle food preparation tasks such as retrieving stock, assembling orders, serving beverages and desserts, and maintaining cleanliness in the dining and serving areas. They must follow all company policies and procedures diligently to ensure operational consistency and safety. This role provides an exceptional opportunity for individuals seeking to enter the hospitality industry without prior experience, offering training and certification opportunities, including Crew Leader and Shift Supervisor certifications.
Wendy's values employees who bring positive energy, effective communication skills, and the ability to follow instructions closely. Candidates must be at least 16 years old and possess basic literacy and numeracy skills to perform their duties effectively. Physically, the role requires standing, walking, lifting up to 20 pounds, and the ability to work in an environment with heat from cooking equipment. WKS Restaurant Group supports its employees with comprehensive benefits such as medical, dental, and vision insurance, a 401k plan with company matching, and paid vacation, reflecting a commitment to employee well-being and career longevity.
Joining Wendy's under WKS Restaurant Group means being part of a vibrant team dedicated to service excellence and personal development in the fast-food industry. Crew Members will gain valuable experience in customer service, food handling, and team collaboration, setting a strong foundation for future advancement within the company and the broader franchise system. This role offers not only employment but also a pathway to grow within a reputable and supportive franchise organization.
Job Requirements
- No prior experience or training
- Must be 16 years old or older
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to add and subtract two digit numbers, multiply and divide with 10's and 100's
- Ability to perform mathematical operations using American money and measurement units
- Ability to apply common sense to carry out simple instructions
- Physical ability to stand, walk, sit, use hands, reach, climb, stoop, kneel, crouch or crawl
- Ability to lift at least 20 pounds
- Ability to work in environments with high heat and cooking materials
Job Qualifications
- High school diploma preferred, but not required
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information to customers, clients, and other employees
- Ability to add and subtract two digit numbers, and to multiply and divide with 10's and 100's
- Ability to perform mathematical operations using American money and weight measurement, volume, and distance units
- Ability to apply common sense understanding to carry out simple instructions and deal with standardized situations
- Crew Leader Certification
- Shift Supervisor Certification
Job Duties
- Greets the customer
- Suggestive sale and answer questions about products
- Records the customer's order
- Stages customers in serpentine area to maintain a smooth customer flow
- Selects requested food items from serving or storage areas and assembles items on serving tray or in takeout bag
- Serves cold drinks, hot beverages, and desserts
- Receives payment
- Assists customers with questions or complaints
- Retrieves raw food stock and places at appropriate station for preparation
- Performs duties to prepare food
- Maintains orderly eating and serving areas
- Ensures that he or she follows all company issued policies and procedures
Job Criteria
Experience
No experience required
Job Location
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