Crew Member

WKS Restaurant Group is a dynamic and rapidly growing multi-concept franchise restaurant developer and operator with a presence across 17 states operating over 300 stores. As a licensed franchisee of well-known brands such as El Pollo Loco, Wendy's, Denny's, Krispy Kreme Doughnuts, Blaze Pizza, and Corner Bakery Café, WKS Restaurant Group takes pride in delivering high-quality dining experiences and exceptional customer service in a variety of casual dining concepts. With a strong focus on excellence and growth, WKS maintains a commitment to operational standards that uphold both quality and service across all their locations.

Within this successful and expanding restaurant group, Wendy's is seeking motivated and customer-oriented Full-Time Crew Members to join their team. Wendy's is a leading fast-food restaurant chain known for its fresh, made-to-order hamburgers and commitment to providing outstanding service and guest courtesy that exceeds customer expectations. This role is fast-paced and requires individuals who are proactive and dedicated to offering “wow!” service by efficiently meeting quality, cleanliness, and service standards in a team environment.

The Full-Time Crew Member position at Wendy's involves a variety of responsibilities including greeting customers warmly, answering product questions, and assisting with suggestive sales. Crew members take customer orders accurately, manage queue flow effectively, and prepare food and beverages according to company standards. The role includes assembling food items on serving trays or for takeout orders, serving cold drinks, hot beverages, and desserts, processing payments accurately, and handling any customer questions or complaints with professionalism. Additionally, crew members play an important role in supporting kitchen operations by retrieving raw food stocks and maintaining tidy and orderly eating and serving areas. Following all company policies and safety procedures is critical to this role.

Wendy's values employees who bring a positive attitude and are willing to learn while providing excellent customer service in a fast-paced environment. No prior experience or formal training is required, making this an excellent opportunity for individuals seeking to enter the foodservice industry or build their hospitality skills. A High School diploma is preferred but not mandatory. The job requires the ability to understand simple instructions, perform basic mathematical calculations, and apply common sense understanding to routine tasks. Physical demands are typical for the restaurant industry, including standing, walking, lifting up to 20 pounds, and exposure to heat and food preparation materials.

This position is eligible for a competitive benefits package including medical, vision, and dental insurance starting the first day of the month following 30 days of employment. Employees also have access to a 401k plan with company matching, paid vacation accrued annually after five years, and opportunities for career advancement through Crew Leader and Shift Supervisor Certifications. Wendy's at WKS Restaurant Group offers an inclusive and supportive work environment where employee growth is encouraged. This opportunity is ideal for those who enjoy interacting with customers and want to be part of a reputable franchise employer with a commitment to long-term success and employee well-being.