Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
401k plan
Paid vacation
Job Description
WKS Restaurant Group is a dynamic, rapidly growing multi-concept franchise restaurant developer and operator. With an expansive portfolio of over 300 stores across 17 states, WKS Restaurant Group has firmly established itself as a leader in the foodservice industry. The group operates a diverse range of well-known franchises including El Pollo Loco, Wendy's, Denny's, Krispy Kreme Doughnuts, Blaze Pizza, and Corner Bakery Café. Each of these brands brings unique dining experiences to customers, fulfilling varied tastes and dining preferences. This impressive footprint across multiple states underlines WKS Restaurant Group's commitment to growth, quality, and outstanding customer service in the restaurant industry.
Among the many opportunities within WKS Restaurant Group is a full-time crew member position at Wendy's, one of the most recognized quick-service restaurant chains globally. Wendy's is known for its commitment to quality, service, and cleanliness, aiming to provide an unparalleled guest experience that exceeds customer expectations. As a crew member at Wendy's under WKS Restaurant Group, you will be integral to delivering the "wow!" service that serves as the brand's hallmark. This role is designed for individuals eager to work in a fast-paced environment while maintaining friendly and efficient guest interactions.
The crew member role encompasses a variety of responsibilities focused on customer service, food preparation, cleanliness, and maintaining smooth operational flow. You will greet customers warmly, provide suggestive sales to enhance their dining experience, answer questions related to products, and accurately record orders. It is essential to manage customer flow efficiently in the serpentine area, helping to maintain order during busy periods. You will also be responsible for assembling food items, including cold drinks, hot beverages, desserts, and packaging them appropriately for dine-in or takeout.
Receiving payment, assisting customers with inquiries or complaints, and ensuring that the physical environment remains orderly and clean are all part of this role. This position also involves food preparation tasks and inventory management, such as retrieving raw food stock and placing it at designated preparation stations. Adhering strictly to company policies and procedures is mandatory, ensuring consistency and quality in every customer interaction.
Employment with WKS Restaurant Group as a crew member offers a well-rounded benefits package and promising career growth opportunities within a supportive, franchise-operated environment. Benefits include medical insurance starting the first day of the month following 30 days of employment, vision and dental plans, immediate vesting 401k plan with up to 4% company match after one year, and paid vacation accrued annually after the fifth anniversary. This role also welcomes applicants without prior experience or training, valuing enthusiasm and willingness to learn, although a high school diploma is preferred.
By joining WKS Restaurant Group's Wendy's team, you step into a vibrant workplace committed to nurturing talent while offering a stable and rewarding career path. Whether you plan on a long-term career in the restaurant industry or are seeking a dynamic part-time position, this opportunity provides a fulfilling work experience focused on teamwork, development, and customer satisfaction.
Among the many opportunities within WKS Restaurant Group is a full-time crew member position at Wendy's, one of the most recognized quick-service restaurant chains globally. Wendy's is known for its commitment to quality, service, and cleanliness, aiming to provide an unparalleled guest experience that exceeds customer expectations. As a crew member at Wendy's under WKS Restaurant Group, you will be integral to delivering the "wow!" service that serves as the brand's hallmark. This role is designed for individuals eager to work in a fast-paced environment while maintaining friendly and efficient guest interactions.
The crew member role encompasses a variety of responsibilities focused on customer service, food preparation, cleanliness, and maintaining smooth operational flow. You will greet customers warmly, provide suggestive sales to enhance their dining experience, answer questions related to products, and accurately record orders. It is essential to manage customer flow efficiently in the serpentine area, helping to maintain order during busy periods. You will also be responsible for assembling food items, including cold drinks, hot beverages, desserts, and packaging them appropriately for dine-in or takeout.
Receiving payment, assisting customers with inquiries or complaints, and ensuring that the physical environment remains orderly and clean are all part of this role. This position also involves food preparation tasks and inventory management, such as retrieving raw food stock and placing it at designated preparation stations. Adhering strictly to company policies and procedures is mandatory, ensuring consistency and quality in every customer interaction.
Employment with WKS Restaurant Group as a crew member offers a well-rounded benefits package and promising career growth opportunities within a supportive, franchise-operated environment. Benefits include medical insurance starting the first day of the month following 30 days of employment, vision and dental plans, immediate vesting 401k plan with up to 4% company match after one year, and paid vacation accrued annually after the fifth anniversary. This role also welcomes applicants without prior experience or training, valuing enthusiasm and willingness to learn, although a high school diploma is preferred.
By joining WKS Restaurant Group's Wendy's team, you step into a vibrant workplace committed to nurturing talent while offering a stable and rewarding career path. Whether you plan on a long-term career in the restaurant industry or are seeking a dynamic part-time position, this opportunity provides a fulfilling work experience focused on teamwork, development, and customer satisfaction.
Job Requirements
- Must be 16 years old or older
- Ability to stand, walk, sit, use hands to figure, handle, and feel
- Ability to reach with hands and arms, climb, stoop, kneel, crouch, or crawl
- Ability to lift at least 20 pounds
- Ability to work in high heat environments and exposure to cooking oils
- Compliance with company policies and procedures
- Ability to communicate effectively
- Basic mathematical skills
- Ability to read and write
- Willingness to assist customers and work as part of a team
Job Qualifications
- No prior experience or training required
- High school diploma preferred but not required
- Ability to read and comprehend simple instructions and write simple correspondence
- Ability to present information effectively in one-on-one and small group situations
- Ability to add and subtract two digit numbers and multiply and divide with 10s and 100s
- Ability to perform operations using American money and measurements
- Ability to apply common sense to carry out simple one- or two-step instructions
- Ability to deal with standardized situations with occasional or no variables
- Crew Leader Certification
- Shift Supervisor Certification
Job Duties
- Greets the customer
- Suggestive sale and answer questions about products
- Records the customer’s order
- Stages customers in serpentine area to maintain a smooth customer flow
- Selects requested food items from serving or storage areas and assembles items on serving tray or in takeout bag
- Serves cold drinks, hot beverages, and desserts
- Receives payment
- Assists customers with questions or complaints
- Retrieves raw food stock and places at appropriate station for preparation
- Performs duties to prepare food
- Maintains orderly eating and serving areas
- Ensures that he or she follows all company issued policies and procedures
Job Criteria
Experience
No experience required
Job Location
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