Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Dental Insurance
Health Insurance
401(k) matching
Vision Insurance
Job Description
WKS Restaurant Group is a dynamic and rapidly growing multi-concept franchise restaurant developer and operator managing over 300 stores across 17 states. As a licensed franchisee, WKS operates several well-known brands including El Pollo Loco, Wendy's, Denny's, Krispy Kreme Doughnuts, Blaze Pizza, and Corner Bakery Cafe. With a strong focus on delivering excellent customer experiences and operational excellence, WKS Restaurant Group has established itself as a leader in the franchise restaurant industry. This expansion reflects the company's commitment to quality, innovation, and community engagement, offering employees a vibrant and rewarding work environment within a reputable and diverse restaurant group.
Joining WKS Restaurant Group as a Crew Member at Wendy's means becoming part of a team dedicated to providing service and guest courtesy that exceeds customer expectations – delivering "wow! service" in a fast, orderly, and professional manner that meets strict quality, service, and cleanliness standards. This role is ideal for individuals enthusiastic about customer service, teamwork, and gaining valuable experience in the fast-food industry. As a Crew Member, you will be at the front line of the customer experience, engaging with guests by greeting them warmly, suggesting products, recording orders accurately, serving beverages and food items promptly, and ensuring smooth customer flow in the restaurant. Your responsibilities will also include preparing food, managing stock, maintaining cleanliness in dining and serving areas, and assisting customers with inquiries or complaints.
This full-time position offers benefits that support your health, financial security, and personal growth including medical, vision, and dental insurance eligibility after 30 days of employment, a 401k plan with company matching and immediate vesting after one year, and paid vacation accrued annually after the fifth year. Wendy’s values employees who bring positive energy, a willingness to learn, and personal dedication to upholding company policies and standards. No prior experience or training is required, although a high school diploma is preferred. Strong communication skills, basic math abilities, and good reasoning to follow instructions are important for success in this role. Physical demands include the ability to stand, walk, and lift items up to 20 pounds, and the work environment may involve exposure to heat and cooking materials common in fast-food settings.
Besides the practical experience and benefits, being part of WKS Restaurant Group means joining a supportive and diverse organization committed to career development within a growing company. Whether you are looking to start your career, earn while earning valuable skills, or grow within the hospitality and restaurant sector, Wendy's full-time Crew Member position offers a solid foundation and a vibrant workplace where your contributions are valued and customer satisfaction is a priority.
Joining WKS Restaurant Group as a Crew Member at Wendy's means becoming part of a team dedicated to providing service and guest courtesy that exceeds customer expectations – delivering "wow! service" in a fast, orderly, and professional manner that meets strict quality, service, and cleanliness standards. This role is ideal for individuals enthusiastic about customer service, teamwork, and gaining valuable experience in the fast-food industry. As a Crew Member, you will be at the front line of the customer experience, engaging with guests by greeting them warmly, suggesting products, recording orders accurately, serving beverages and food items promptly, and ensuring smooth customer flow in the restaurant. Your responsibilities will also include preparing food, managing stock, maintaining cleanliness in dining and serving areas, and assisting customers with inquiries or complaints.
This full-time position offers benefits that support your health, financial security, and personal growth including medical, vision, and dental insurance eligibility after 30 days of employment, a 401k plan with company matching and immediate vesting after one year, and paid vacation accrued annually after the fifth year. Wendy’s values employees who bring positive energy, a willingness to learn, and personal dedication to upholding company policies and standards. No prior experience or training is required, although a high school diploma is preferred. Strong communication skills, basic math abilities, and good reasoning to follow instructions are important for success in this role. Physical demands include the ability to stand, walk, and lift items up to 20 pounds, and the work environment may involve exposure to heat and cooking materials common in fast-food settings.
Besides the practical experience and benefits, being part of WKS Restaurant Group means joining a supportive and diverse organization committed to career development within a growing company. Whether you are looking to start your career, earn while earning valuable skills, or grow within the hospitality and restaurant sector, Wendy's full-time Crew Member position offers a solid foundation and a vibrant workplace where your contributions are valued and customer satisfaction is a priority.
Job Requirements
- Must be 16 years old or older
- No prior experience or training required
- Ability to read and comprehend simple instructions
- Ability to add and subtract two digit numbers
- Ability to perform basic math operations with money and measurement units
- Ability to carry out simple instructions
- Physical ability to stand, walk, sit, use hands and arms
- Ability to lift at least 20 pounds
- Ability to work in environments with exposure to heat and cooking materials
- Must follow all company policies and procedures
Job Qualifications
- No prior experience or training required
- High school diploma preferred but not required
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s
- Ability to perform operations using units of American money, weight, volume, and distance
- Ability to apply common sense understanding to carry out simple one- or two-step instructions
- Ability to deal with standardized situations with occasional or no variables
- Crew Leader Certification
- Shift Supervisor Certification
Job Duties
- Greets the customer
- Suggestive sale and answer questions about products
- Records the customer’s order
- Stages customers in serpentine area to maintain a smooth customer flow
- Selects requested food items from serving or storage areas and assembles items on serving tray or in takeout bag
- Serves cold drinks, hot beverages, and desserts
- Receives payment
- Assists customers with questions or complaints
- Retrieves raw food stock and places at appropriate station for preparation
- Performs duties to prepare food
- Maintains orderly eating and serving areas
- Ensures that he or she follows all company issued policies and procedures
Job Criteria
Experience
No experience required
Job Location
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