Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
401k plan
Paid vacation
Job Description
WKS Restaurant Group is a dynamic and rapidly expanding multi-concept franchise restaurant developer and operator with a presence across 17 states and operating over 300 stores. As a licensed franchisee, WKS Restaurant Group manages well-known dining brands including El Pollo Loco, Wendy's, Denny's, Krispy Kreme Doughnuts, Blaze Pizza, and Corner Bakery Café. The company's growth and established reputation affirm a strong commitment to delivering quality dining experiences and exceptional customer service within the quick-service and casual dining sectors. WKS Restaurant Group prides itself on fostering a vibrant work environment where employees are encouraged to grow their careers and develop their skills within the foodservice industry.
This opportunity is for a Crew Member position at Wendy's, a renowned fast-food restaurant chain known for its commitment to fresh, made-to-order meals and customer excellence. The Crew Member role is designed to ensure the delivery of outstanding service and exemplary guest courtesy that goes beyond customer expectations, often summarized as "wow! Service." This role is fast-paced and requires attention to detail, efficiency, and a friendly attitude to maintain the standards of quality, service, and cleanliness that Wendy's upholds.
As a Crew Member, your responsibilities will include greeting customers warmly, conducting suggestive sales by answering product-related questions, accurately recording orders, and facilitating smooth customer flow through the serpentine queueing system. You will also be involved in assembling food items from serving or storage areas, serving beverages and desserts, and handling customer payments efficiently. Further, you will assist customers with inquiries or complaints, retrieve raw food stock for preparation, help in food preparation tasks, and maintain orderliness in eating and serving areas.
This role is full-time and offers an attractive benefits package, including medical, vision, and dental insurance eligibility following 30 days of employment. After one year, employees may participate in a 401k plan with up to 4% company match and immediate vesting. Additionally, the company provides paid vacation accruals starting after the fifth year anniversary. Wendy's and WKS Restaurant Group emphasize providing a supportive workplace where employees are recognized for their contributions and can advance within the franchise network.
The Crew Member position requires no prior experience or formal training, making it an excellent entry-level opportunity in the fast-food industry. While a high school diploma is preferred, it is not mandatory. The role demands basic language, mathematical, and reasoning skills, with the ability to follow simple instructions and perform routine cash handling and measurements related to food portions. Physical requirements are consistent with typical fast-food operations and may include standing, walking, lifting, and operating kitchen equipment in a potentially hot environment.
Overall, this position at Wendy's under WKS Restaurant Group offers a compelling chance to join a leading multi-concept franchise operator with a strong track record. It provides comprehensive training, benefits, and career growth opportunities within some of the most popular restaurant brands in the United States.
This opportunity is for a Crew Member position at Wendy's, a renowned fast-food restaurant chain known for its commitment to fresh, made-to-order meals and customer excellence. The Crew Member role is designed to ensure the delivery of outstanding service and exemplary guest courtesy that goes beyond customer expectations, often summarized as "wow! Service." This role is fast-paced and requires attention to detail, efficiency, and a friendly attitude to maintain the standards of quality, service, and cleanliness that Wendy's upholds.
As a Crew Member, your responsibilities will include greeting customers warmly, conducting suggestive sales by answering product-related questions, accurately recording orders, and facilitating smooth customer flow through the serpentine queueing system. You will also be involved in assembling food items from serving or storage areas, serving beverages and desserts, and handling customer payments efficiently. Further, you will assist customers with inquiries or complaints, retrieve raw food stock for preparation, help in food preparation tasks, and maintain orderliness in eating and serving areas.
This role is full-time and offers an attractive benefits package, including medical, vision, and dental insurance eligibility following 30 days of employment. After one year, employees may participate in a 401k plan with up to 4% company match and immediate vesting. Additionally, the company provides paid vacation accruals starting after the fifth year anniversary. Wendy's and WKS Restaurant Group emphasize providing a supportive workplace where employees are recognized for their contributions and can advance within the franchise network.
The Crew Member position requires no prior experience or formal training, making it an excellent entry-level opportunity in the fast-food industry. While a high school diploma is preferred, it is not mandatory. The role demands basic language, mathematical, and reasoning skills, with the ability to follow simple instructions and perform routine cash handling and measurements related to food portions. Physical requirements are consistent with typical fast-food operations and may include standing, walking, lifting, and operating kitchen equipment in a potentially hot environment.
Overall, this position at Wendy's under WKS Restaurant Group offers a compelling chance to join a leading multi-concept franchise operator with a strong track record. It provides comprehensive training, benefits, and career growth opportunities within some of the most popular restaurant brands in the United States.
Job Requirements
- Must be 16 years old or older
- No prior experience or training required
- Ability to read and write simple correspondence
- Basic math skills including addition, subtraction, multiplication, and division
- Ability to follow simple instructions and apply common sense
- Physical ability to stand, walk, sit, reach, climb, stoop, kneel, crouch, or crawl
- Ability to lift at least 20 pounds
- Willingness to work in a fast-paced, high heat environment
- Ability to handle cooking oils and other food preparation materials
- Availability to work full-time
- Compliance with all company policies and procedures
Job Qualifications
- High school diploma preferred but not required
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s
- Ability to perform mathematical operations using units of American money and weight, volume, and distance measurement
- Ability to apply common sense understanding to carry out simple one- or two-step instructions
- Ability to deal with standardized situations with only occasional or no variables
- Crew Leader Certification
- Shift Supervisor Certification
Job Duties
- Greets the customer
- Suggestive sale and answer questions about products
- Records the customer’s order
- Stages customers in serpentine area to maintain a smooth customer flow
- Selects requested food items from serving or storage areas and assembles items on serving tray or in takeout bag
- Serves cold drinks, hot beverages, and desserts
- Receives payment
- Assists customers with questions or complaints
- Retrieves raw food stock and places at appropriate station for preparation
- Performs duties to prepare food
- Maintains orderly eating and serving areas
- Ensures that he or she follows all company issued policies and procedures
Job Criteria
Experience
No experience required
Job Location
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