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Wendy's logo

Crew Member

Job Overview

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Employment Type

Full-time
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Benefits

Medical insurance
vision plan
dental plan
401k plan with company match
Paid vacation

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its commitment to quality food, outstanding customer service, and a friendly dining experience. With its iconic square-shaped burgers, fresh ingredients, and a diverse menu offering everything from salads to frosty desserts, Wendy's has established itself as a key player in the fast food industry. This company prides itself on delivering exceptional service and maintaining high standards of cleanliness, ensuring that every guest feels valued and satisfied. Operating thousands of locations worldwide, Wendy's continuously strives to innovate and uphold its brand reputation by investing in staff development and customer satisfaction strategies.... Show More

Job Requirements

  • No prior experience or training required
  • Must be able to read and write at a basic level
  • Must have basic math skills including addition, subtraction, multiplication, and division
  • Must have basic reasoning skills
  • Must have Crew Leader Certification or willingness to obtain
  • Must have Shift Supervisor Certification or willingness to obtain
  • Must be physically able to stand, walk, sit, use hands, reach, climb, stoop, kneel, crouch, or crawl
  • Must be able to lift at least 20 pounds
  • Must be at least 16 years old

Job Qualifications

  • High school diploma preferred but not required
  • Ability to read and comprehend simple instructions, short correspondence, and memos
  • Ability to write simple correspondence
  • Ability to present information effectively in one-on-one and small group situations
  • Ability to add and subtract two digit numbers
  • Ability to multiply and divide with 10's and 100's
  • Ability to perform mathematical operations using American money, weight measurement, volume, and distance
  • Ability to apply common sense understanding to carry out simple one- or two-step instructions
  • Ability to deal with standardized situations with only occasional or no variables
  • Crew Leader Certification
  • Shift Supervisor Certification

Job Duties

  • Greets the customer
  • Suggestive sale and answer questions about products
  • Records the customer's order
  • Stages customers in serpentine area to maintain a smooth customer flow
  • Selects requested food items from serving or storage areas and assembles items on serving tray or in takeout bag
  • Serves cold drinks, hot beverages, and desserts
  • Receives payment
  • Assists customers with questions or complaints
  • Retrieves raw food stock and places at appropriate station for preparation
  • Performs duties to prepare food
  • Maintains orderly eating and serving areas
  • Ensures that he or she follows all company issued policies and procedures

Job Criteria

Experience

No experience required


Job Location

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