Crew Member

Madison, WI, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $12.25 - $16.00

Work Schedule

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

employee discount

flexible schedule

Job Description

Papa Murphy's Midwest is an independently owned franchisee of Papa Murphy's, a leading name in the take-n-bake pizza industry. Operating under a franchise model, Papa Murphy's Midwest is committed to delivering quality pizzas and exceptional customer service to its local communities. As a franchisee, the Midwest branch operates autonomously, setting its own wage and benefit programs, distinct from Papa Murphy's International, Inc. This setup allows for a personalized approach to employment, catering specifically to the needs of its staff and customers within the Midwest region. Papa Murphy's itself is a recognized powerhouse in the pizza market, famously known as the largest take-n-bake pizza company in the United States. It has garnered numerous accolades, including being named the Best Pizza Chain in America multiple times, thanks to its dedication to quality, value, and innovative approach to pizza making.

The role offered at Papa Murphy's Midwest is for a Pizza Crew Member, a vital position that embodies the heart and soul of the Papa Murphy's brand. This entry-level position is designed for individuals passionate about customer service and the art of pizza making. As a Pizza Crew Member, you will be responsible for various tasks that ensure every pizza meets the high standards Papa Murphy's is known for. This includes adhering to proper portioning and product preparation procedures, maintaining cleanliness and organization, and providing prompt and courteous service to guests. The position requires the ability to work efficiently in a fast-paced environment, often handling multiple counter stations and performing essential duties like wrapping pizzas and guiding customers on baking instructions. This role is also flexible and dynamic, often requiring assistance in different areas such as cashier duties or food preparation, which provides a comprehensive understanding of store operations and enhances your skill set.

The Papa Murphy's Pizza Crew Member position is perfect for individuals looking to gain valuable retail and customer service experience within a supportive and structured setting. The job demands excellent communication skills, basic math ability, and a strong work ethic with a commitment to punctuality and teamwork. Physical stamina is also important as the work involves constant movement and the physical handling of ingredients and equipment. Papa Murphy's Midwest prides itself on fostering a positive work environment where employees are encouraged to grow and thrive. The franchise values dedication and reliability and offers a rewarding experience that combines the joy of food service with the gratification of providing a beloved product to the community. Employment with Papa Murphy's Midwest means being part of a recognized and respected brand that leads the take-and-bake pizza market, offering not only a job but a chance to be part of a thriving team with substantial opportunities for personal and professional development.

Job Requirements

high school diploma or equivalent preferred but not required
must be able to read, speak, write and communicate effectively at the work location
basic math skills required
must be able to maintain reasonable attendance at work
must be able to arrive at the store at the scheduled time
must be able to build and maintain positive relationships with supervisors, co-workers and guests
position requires bending and movement the entire workday
must be able to lift full pans weighing 30 pounds to shoulder height
must be able to perform cleaning duties such as wiping tables and equipment, sweeping and refilling stock

Job Qualifications

high school diploma or equivalent preferred but not required
must be able to read, speak, write and communicate effectively at the work location
basic math skills required
must be able to maintain reasonable attendance at work
must be able to arrive at the store at the scheduled time
must be able to build and maintain positive relationships with supervisors, co-workers and guests

Job Duties

be in full uniform at the proper workstation at the designated time
work all counter stations in either the scramble or station system
must be able to read, understand and utilize proper guest check procedures
make all products following the portion charts and prescribed procedures within the average time as described in the Performance Standards
interacts with guests as appropriate
wraps pizzas properly and repeats orders to guest
gives verbal baking instructions to all guests and thanks the guest
gives the order to the guest within the 6-minute door to door service time
assists guests if necessary to carry pizzas out to their car or hold the door open
responsible to keep their assigned area neat, clean and well stocked
responsible to follow excellent sanitation, food handling and safety procedures
performs the duties of the runner (restock person) or dish person as directed by immediate supervisor
responsible to perform all opening, closing, change of shift or early out duties as assigned by immediate supervisor
performs any other job-related duties as directed by immediate supervisor
may also perform duties of a cashier or prep person