Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.00 - $14.00
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Work Schedule

Flexible
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Benefits

Dental Insurance
Employee Discounts
flexible schedule
free uniforms
Health Insurance
Opportunity for advancement
Training and Development

Job Description

Firehouse Subs is a well-established fast-casual restaurant chain known for serving hot, hearty sandwiches with a focus on community involvement and superior customer service. Founded with the mission of delivering flavorful subs and supporting local communities, Firehouse Subs has grown to operate over 20 locations under a passionate ownership group. The brand is recognized not only for its high-quality food but also for its dedication to creating a positive impact through initiatives like public safety funding and charitable donations. Firehouse Subs prides itself on a fun, supportive team environment where employees can thrive and grow while contributing to a welcoming dining experience. This franchise is independently owned and operated by a franchisee, ensuring personalized management and community ties at the local level. Your application will be reviewed directly by the management team at the franchise restaurant, which handles all hiring decisions, making this an excellent opportunity to join a growing, mission-driven brand dedicated to both its customers and employees.

The Crew Member role at Firehouse Subs places you on the front lines of delivering an exceptional guest experience. As a vital member of the team, you will engage directly with customers by greeting them with energy and a positive attitude, taking accurate orders, and processing payments efficiently. Preparing fresh, made-to-order subs with care and attention to detail forms a core part of your responsibilities, ensuring that every sandwich meets Firehouse Subs' high standards. Maintaining cleanliness and organization in your work area is essential to provide a safe and inviting dining atmosphere. Safety and food handling protocols must be rigorously followed to comply with health regulations and company standards. Teamwork is crucial in this fast-paced environment, and you will collaborate closely with your colleagues to ensure speedy service and customer satisfaction. This position requires an energetic, dependable individual who enjoys working with people in a dynamic setting. Previous experience in the food industry or quick-service environment is a plus but not mandatory, making it an accessible opportunity for those eager to develop their skills and advance within the company. Firehouse Subs offers a flexible schedule with full-time roles preferred, including availability during peak hours from 10:30 AM to 9:00 PM. You will also benefit from a range of perks such as tips, employee discounts, free meals, health benefits covering medical, dental, vision, prescription, and life insurance, as well as 401(k) plans with employer match and profit-sharing. Training and development opportunities are available to support your career growth, alongside a chance for advancement in a company that values its employees. Joining Firehouse Subs means becoming part of a mission-driven, community-focused team dedicated to great food, great service, and great people.

Job Requirements

  • High school diploma or equivalent preferred
  • Excellent customer service and communication skills
  • Ability to lift up to 50 lbs
  • Open availability including evenings and weekends
  • Ability to work on feet for extended periods up to 13 hours
  • Positive and professional attitude and appearance
  • Previous quick-service or food industry experience preferred

Job Qualifications

  • Excellent customer service and communication skills
  • Positive professional appearance and attitude
  • Ability to work on feet for extended periods
  • Able to lift up to 50 lbs
  • Open availability from 10:30 AM to 9:00 PM
  • Full-time availability preferred
  • Previous food industry or quick-service experience is a plus

Job Duties

  • Greet guests with energy and a positive attitude
  • Take orders accurately and process payments
  • Prepare fresh made-to-order subs with care and attention
  • Maintain cleanliness and organization of the work area
  • Follow safety and food handling procedures
  • Work as a team to ensure great service and fast execution

Job Criteria

Experience

Mid Level (3-7 years)


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